Michael Bedrosian
Yorba Linda,United States
Summary
Experienced, results-oriented Store Manager with 30 years of managerial experience in retail environments. Strengths in supervising employees and promoting optimal customer service, employee relations, inventory organization, and visual merchandising. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Merchandise Manager
Total Wine & More
11.2021 - 03.2024
- Maintaining store standards in merchandising and inventory control
- Previously Spirits Manager
- In charge of running sales team and achieving sales goals
- Department ran at 400 basis points higher then forecast and 650 basis points higher to previous year
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Assistant Manager
Big Lots
11.2020 - 11.2021
- Merchandising manager
- In charge of all seasonal changes and processing of freight team, Oversaw re branding of seasonal and special sales areas
- Store was consistently in top 3 in customer service in Orange County.
Store Manager
Evergreen Goodwill
03.2018 - 11.2020
- Oversaw staff of 101 employees
- Was highest rated stored in terms of sales, merchandising, customer service and production numbers for 4 straight quarters and 8 Store of the month awards in 2019
- Ran store during Covid period with 35% staffing.
Store Manager
Shopko
02.2015 - 03.2018
- Ran three stores in 2 states in difficult hiring area
- Store did 16 million in sales with a staff of 25 people, including grocery and a pharmacy
- Was placed in charge of 5 stores in Eastern Montana at the same time
- Over saw merchandising, hiring, human resources, loss prevention
- Only stores in MT, ND, SD and MN to be rated operationally sound for 3 years.
Assistant Manager
Loves Travel Centers
06.2014 - 11.2014
- Was in 4 stores in 4 states in 4 months
- In charge of merchandising, truck repairs and hazardous material.
Store Manager
Kmart
10.2012 - 06.2014
- Store Manager in highest selling store in Bakken area
- Was merchandiser, human resources, loss prevention, and my own assistant.
Store Manager
Michaels Arts and Crafts
04.2005 - 08.2012
- Store manager of the year back to back year (2011, 2012)
- Led company in customer service for 4 straight years
- ACE mentor manager in Los Angeles market
- Open and remodeled 17 stores in 8 states.
Education
Masters in Philosophy -
University of Toronto-St. Michaels
Toronto, ONBachelors of Arts- Journalism -
California State University - Long Beach
Long Beach, CAAssociate of Arts - Communications -
Mt. San Antonio College
Walnut, CASkills
- Teamwork Expert
- Ability to Multitask Expert
- Ability to Work Under Pressure Expert
- Customer Service Expert
- Communication Expert
- Inventory Management
- Merchandise presentation
- Merchandise Allocation
- Retail display setup
Personal Information
Title: Retail Manager
Timeline
Merchandise Manager
Total Wine & More
11.2021 - 03.2024
Assistant Manager
Big Lots
11.2020 - 11.2021
Store Manager
Evergreen Goodwill
03.2018 - 11.2020
Store Manager
Shopko
02.2015 - 03.2018
Assistant Manager
Loves Travel Centers
06.2014 - 11.2014
Store Manager
Kmart
10.2012 - 06.2014
Store Manager
Michaels Arts and Crafts
04.2005 - 08.2012
Masters in Philosophy -
University of Toronto-St. Michaels
Bachelors of Arts- Journalism -
California State University - Long Beach
Associate of Arts - Communications -
Mt. San Antonio College
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