Reliable self-starter known for productivity and efficient task completion. Detail-oriented excelling at multitasking, communication, problem-solving and adaptability all while keeping a friendly and caring mentality. Specialized skills in critical thinking, time management, computer literacy and team work. Provides exemplary customer service, ensuring optimal outcomes and customer satisfaction.
Work History
Amazon Driver
Doodle Deliveries | 2026 - Current
Loaded delivery vehicle with routed packages and verified shipment accuracy before departure.
Navigated assigned routes using handheld device and updated delivery status in real time.
Delivered packages safely while following traffic laws, customer instructions, and delivery windows.
Inspected vehicle before and after shifts, reported maintenance concerns to prevent service delays.
Handled customer interactions professionally and obtained required signatures or proof of delivery.
Pool Service Technician
3 Months
Shoreline Pool Service & Repair, Inc. | 01.2026 - 04.2026
Diagnosed and resolved technical issues in pool equipment, ensuring optimal performance.
Conducted routine maintenance and repairs on residential and commercial pool systems.
Performed water quality testing and treatment to maintain safe swimming conditions.
Oversaw inventory management of supplies and equipment for efficient service delivery.
Pharmacy Delivery Specialist
3 Months
QwikTime Courier | 09.2025 - 12.2025
Coordinated timely deliveries, enhancing customer satisfaction and supporting operational efficiency.
Managed route planning with GPS software, optimizing delivery schedules for improved service reliability.
Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
Resolved customer complaints with empathy, effectively addressing issues to meet customer expectations.
Collaborated with team members to streamline logistics processes and reduce delays.
Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
Dental Office Administrator
9 Months
Dr. Youngmo Kang DDS | 08.2023 - 05.2024
Proficient in patient registration, appointment scheduling, insurance verification, billing, multitasking, and maintaining a welcoming atmosphere within a busy dental practice.
Consistently delivering exceptional customer service to patients, while ensuring a smooth office workflow.
Delivered exceptional customer service to patients, ensuring smooth office workflow.
Resolved patient issues with knowledgeable, friendly service, promoting high customer satisfaction.
Assisted with special projects for the dentist and team members.
Maintained an organized office environment by organizing supplies, stocking shelves, and ordering new materials.
Evaluated business performance, identifying opportunities for individual and team improvement.
Delivery Associate
8 Months
LFN Corporate Wellness | 03.2021 - 11.2021
Packaging, loading, transporting, and delivering items to clients in an accurate, safe, and timely manner.
Reviewing orders before and after delivery to ensure that orders are complete, billed accurately, and that the customer is satisfied.
Communicated with dispatch to update route schedules and delivery times based on traffic delays and weather conditions, ensuring timely deliveries.
Provided friendly customer service when interacting with clients during deliveries.
Resolved customer service complaints with professionalism and knowledgeable responses, fostering trust and loyalty.
Managed time effectively to complete tasks on schedule, consistently meeting deadlines.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Delivery Driver
7 Months
Ten Pharmacy | 11.2019 - 06.2020
Coordinated delivery times with customers to ensure timely arrival and satisfaction.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Updated dispatch on delays or issues to maintain route efficiency and service quality.
Determined optimal routes based on GPS application information and knowledge of local routes.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Maintained accurate records of goods delivered and collected payments.
Delivered personalized service to customers in person and over the phone, enhancing overall customer experience.