Michael Benjamin
Atlanta,GA
Summary
Dynamic and goal-oriented Sales Development Representative with over two years of experience in B2B and B2C sales, lead generation, and pipeline management. Proven ability to exceed targets, improve conversion rates, and implement data-driven sales strategies. Adept at utilizing CRM tools and leveraging market research to drive customer engagement and revenue growth. Strong communicator with expertise in relationship management, consultative selling, and cross-functional collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Fictiv
Atlanta, Remote
10.2023 - 07.2024
- Developed and optimized outreach strategies, leading to a 10% increase in lead conversion rates
- Analyzed performance metrics to refine sales tactics and enhance efficiency
- Conducted extensive market research, identifying key industry trends for sales optimization
- Maintained an updated CRM database, ensuring effective pipeline tracking
- Collaborated cross-functionally with sales and marketing teams to streamline prospecting efforts
Sales Development Representative
Andela
Atlanta, Remote
06.2022 - 08.2023
- Generated 150+ qualified leads per month through cold outreach and LinkedIn networking, driving a 20% increase in the lead database
- Delivered 20-25 product demos weekly, boosting client engagement and conversion rates
- Conducted industry research, enhancing lead quality by 18%
- Managed and nurtured a pipeline of 120+ prospects, achieving a 35% conversion rate
- Provided valuable customer feedback to inform product development and improve satisfaction
Online Business Owner
Self-Employed
Atlanta, GA
12.2018 - 05.2022
- Researched and sourced products, optimizing inventory levels and sales performance
- Created and optimized online product listings to maximize visibility and conversion rates
- Developed strategic pricing models based on market trends and competitive analysis
- Executed digital marketing campaigns via social media and online advertising
- Managed financial operations, tracking sales data and profitability trends
Education
Georgia Gwinnett College
02.2025
Skills
- B2B & B2C Sales Strategies
- Lead Generation & Prospecting
- Cold Calling & Email Outreach
- CRM & Sales Automation (Salesforce, Salesloft, Outreach)
- Sales Forecasting & Pipeline Management
- Contract Negotiation & Closing Deals
- Market Research & Data Analysis
- Customer Relationship Management
- Time Management & Professionalism
- Problem-Solving & Critical Thinking
Certification
- Salesforce CRM Certification - Salesforce
- Advanced Sales Techniques - HubSpot Academy
- Consultative Selling & Negotiation - LinkedIn Learning
Technical Proficiency
Salesforce, Salesloft, HubSpot, Zoho CRM, Tableau, Excel, Power BI, Zoom, Microsoft Teams, Slack, ZoomInfo, LinkedIn Sales Navigator, Gong.io
Timeline
Sales Development Representative
Fictiv
10.2023 - 07.2024
Sales Development Representative
Andela
06.2022 - 08.2023
Online Business Owner
Self-Employed
12.2018 - 05.2022
Georgia Gwinnett College