Michael Berry

At This Distribution Center I learned how to unload trailers by hand and with a forklift. I also built and processed pallets into the warehouse inventory system all while maintaining a safe work environment.

• Maintained accurate inventory records using computerized tracking systems.
• Ensured safety protocols were followed at all times while operating machinery.
• Protected items by wrapping in cling film, padded moving blankets and tape.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Counted number of boxes or units in loading docks to confirm proper completion of work orders.
• Tagged and wrote identifying information on containers, boxes and cargo.
• Staged and sorted multiple types of products for loading.
• Placed bracing, straps and other protective devices onto items in transit to prevent damage.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
• Maintained a clean work area by sweeping, mopping, dusting shelves.

I worked at a 3rd Party AT&T company where I learned how to sell to customers while working at a kiosk.

• Conducted product demonstrations to highlight features and benefits.
• Answered customer inquiries regarding product features, pricing, and availability.
• Upsold additional items based on customer interests and needs.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Engaged customers in friendly, professional dialogue to determine needs.
• Demonstrated product features and benefits for customers' needs.
• Described merchandise and explained use, operation and care.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Built and maintained relationships with peers and upper management to drive team success.
• Computed purchases and received and processed cash or credit payment.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Developed promotional strategies to increase sales volume.
• Provided accurate information about products, prices and services.
• Attended weekly team meetings to review performance goals and objectives.

• I worked in the backrooms and on the sales floor for Walmart. I downstacked pallets and then stocked the shelves with the freight i down stacked. All while assisting customers. I also learned how to manage their inventory and condense the back rooms.
• Updated products with new pricing or temporary promotion signs to increase sales.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Organized backroom storage areas in order to maximize space utilization.
• Recommended disposal of obsolete stocks to write off unsellable items from inventory.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Pushed carts and loaded customer purchases into vehicles.
• Removed expired and overripe items to provide freshest options and eliminate health risks.
• Replenished items to maintain stock availability.
• Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
• Assisted customers in locating desired items within the store.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Reported any damaged goods or out-of-date items immediately to management personnel.
• Coordinated with management to identify and resolve inventory discrepancies.
• Faced products on shelves and displays to meet company policies.
• Updated pricing and sales signs to promote merchandise.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Identified and quickly handled spill clean-up.
• Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
• Built promotional displays for featured products in accordance with corporate marketing plans.
• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Updated product labels to reflect accurate pricing.

I worked at McDonald’s as a cashier, I also worked in the kitchen, and I bagged and prepared food.

• Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
• Prepared food items according to company standards for quality and presentation.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Prepared drinks, ice cream and other special items to complete food orders.
• Replenished supplies such as napkins, straws, condiments, trays throughout shift.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Maintained knowledge of current menu items, prices, and promotions.
• Processed customer payments quickly and returned exact change and receipts.
• Greeted customers promptly and responded to questions.
• Followed store policies and procedures in regards to cleaning and sanitizing.
• Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
• Ensured compliance with all health regulations related to food handling practices.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Assisted in training new employees on restaurant procedures and policies.
• Greeted patrons, speaking clearly to take orders and give details about food items.
• Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
• Capitalized on slow periods to restock supplies, clean counters and remove trash.
• Verified that orders were accurate and complete before delivering them to customers.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Welcomed customers, offering assistance to help find store items.