Summary
Overview
Work History
Skills
Affiliations
Certification
Timeline
BusinessAnalyst
Michael Bice

Michael Bice

Management
Charleston,SC

Summary

Dynamic leader with a proven track record at In Town Suites and as an Owner at Uhaul Moving And Storage, excelling in fast-paced environments. Expert in enhancing operational efficiency and customer satisfaction, with a knack for problem-solving and critical thinking. Skilled in communication and teamwork, consistently achieving company goals through strategic planning and employee development.

Overview

17
17
years of professional experience
1
1
Certification

Work History

FGM

In Town Suites
06.2023 - Current
  • Provide support and coverage for 9 properties throughout South Carolina region.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Manager of Operations

Uhaul Moving And Storage
02.2018 - 04.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

District Manager

Bice Property Management
04.2008 - 04.2022
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

District Manager

Snack Attack
04.2010 - 04.2018
  • This position was with the Atlanta Braves, Atlanta Falcons and Atlanta United and included Fine dining, fast casual and stand restaurants 11 total.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Coordinated with marketing to launch promotional campaigns, boosting customer engagement and sales.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Critical thinking
  • Excellent communication
  • Calm under pressure

Affiliations

Big Brother program

USMC

Charleston Yachting club

ASPCA

Human Rights Committee

Certification

Critical thinking

Forklift instructor

Forklift

Propane

Serv safe

Timeline

FGM

In Town Suites
06.2023 - Current

Manager of Operations

Uhaul Moving And Storage
02.2018 - 04.2023

District Manager

Snack Attack
04.2010 - 04.2018

District Manager

Bice Property Management
04.2008 - 04.2022

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Michael BiceManagement