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Michael J. Bishop
Business Owner
Annapolis,MD
Summary
Results-driven professional with expertise in home-remodeling, project management and customer service. Proven ability to resolve issues efficiently and coordinate teams to optimize operations in fast-paced environments.
Overview
2
2
Certifications
22
22
years of professional experience
Work History
Owner/Operator
Bishop's Home Improvements
Annapolis, MD
01.2020 - Current
- Managed daily operations of home improvement projects and renovations.
- Oversaw client consultations to determine project requirements and preferences.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Coordinated schedules for subcontractors and suppliers to ensure timely deliveries.
Server Manager
Iron Rooster
Annapolis, Maryland
09.2017 - 12.2020
- Managed daily operations in a fast-paced restaurant environment.
- Trained and supervised staff to ensure excellent customer service.
- Coordinated schedules to optimize team efficiency during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
Service Manager
Lindy's Restaurant
Cumberland, MD
05.2004 - 08.2017
- Delivered exceptional customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food preparation.
Education
Pre Apprenticeship - Electrical
Anne Arundel Community College
Arnold, MD06-2025
Bachelor of Science - Business Administration
Frostburg State University
Frostburg, MD12-2009
Skills
- Electrical systems
- Project management
- Customer service
- Team coordination
- Supply chain management
- Communication skills
Certification
OSHA 30
Timeline
Owner/Operator
Bishop's Home Improvements
01.2020 - Current
Server Manager
Iron Rooster
09.2017 - 12.2020
Service Manager
Lindy's Restaurant
05.2004 - 08.2017
Pre Apprenticeship - Electrical
Anne Arundel Community College
Bachelor of Science - Business Administration
Frostburg State University