Michael Bolton
Columbia,SC
Summary
Proficient and performance-driven IT professional offering 7 years experience in leading technology initiatives combined with in-depth knowledge of network security systems, applications, procedures, and techniques. Strong qualifications developed over comprehensive experience with focus on information management, IT support services, and network administration.
Current DOD SECRET Clearance.
A+ Certified
Overview
20
20
years of professional experience
Work History
Army Musician (MOS 42R)
US Army
12.2010 - Current
- Band Operations Supervisor
- Ensured performance requests are processed and routed through the proper administrative channels
- Responsible for ensuring musical requests are vetted and routed through proper Army staff
- Oversaw the successful coordination of over 1,000 distinct Army Band Performances
- Finished top of class at Senior Leadership Course and recognized for leadership skills by being awarded for Mentorship
Information Technology Specialist (MOS 25B)
US Army
09.2008 - 11.2010
- Managed team while deployed as member of Sustainment Automation Support Office
- Implemented Software Change Packages/Interim Change Packages and hardware maintenance
- Responsible for overall maintenance of all Standard Army Management Information Systems, Standard Army Maintenance Systems, Property Book and Unit Supply Enhanced, and Very Small Aperture Terminals.
Information Technology Specialist (MOS 25B)
US Army
11.2006 - 09.2008
- Senior COMSEC Clerk responsible for the safeguarding, accountability, and distribution of over 500 lines of COMSEC throughout Division Division level operations
- Responsible for the inspection and training of 42 individual account holders
- Provided COMSEC support for numerous training exercises spanning multiple countries
Information Technology Specialist (MOS 25B)
US Army
04.2004 - 11.2006
- Responsible for Brigade level Automation including NIPR, SIPR, and tactical communication systems
- Responsible for all help desk requests and functions
- Used ticketing systems to manage and process support actions and requests
Education
Bachelor of Science - Business Administration
Upper Iowa University
Fayette, IAAssociate of Arts - Office Supervision And Management
Coastline Community College
Fountain Valley, CA06.2019
High School Diploma -
East Pennsboro Area Senior High School
Enola, PA06.1999
Skills
- Computer diagnostics and repair
- Hardware and Software support and troubleshooting
- Switches
- Routers
- Troubleshooting
- MS Office
- Outlook, Word, Excel, PowerPoint
- Ethernet/ Cabling
- TCP / IP
- Firewalls
- Databases
- Active Directory management
- Video Teleconference
- VoIP/Video
- Remedy / Trouble ticketing
- Customer Service
- Technical Support
- Printers
- Wireless network
- Hardware/Software Upgrades
- Software support
- Remote Desktop Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Army Musician (MOS 42R)
US Army
12.2010 - Current
Information Technology Specialist (MOS 25B)
US Army
09.2008 - 11.2010
Information Technology Specialist (MOS 25B)
US Army
11.2006 - 09.2008
Information Technology Specialist (MOS 25B)
US Army
04.2004 - 11.2006
Bachelor of Science - Business Administration
Upper Iowa University
Associate of Arts - Office Supervision And Management
Coastline Community College
High School Diploma -
East Pennsboro Area Senior High School