Michael Bonnell Jr
Alma,NY
Summary
Proven track record of enhancing operational efficiency and customer satisfaction across diverse roles, from a diligent Dining Facility Attendant at International Service Contractors to a committed Boatswain's Mate in the US Navy. Demonstrates exceptional multitasking and reliability, with a significant focus on food safety and flexible scheduling. Skilled in fostering professional relationships and streamlining processes for improved productivity.
Overview
23
23
years of professional experience
Work History
Dining Facility Attendant
International Service Contractors
09.2007 - 07.2024
- Ensured a clean and sanitary environment for guests by consistently performing thorough cleaning tasks.
- Maintained a professional appearance and demeanor at all times, contributing to a positive image for the dining facility.
- Successfully adhered to stringent health codes and safety regulations while performing daily work tasks.
- Contributed to the reduction of wait times for customers by quickly cleaning and resetting tables between parties.
- Improved communication among team members by promptly relaying pertinent information regarding customer needs or special requests to appropriate personnel.
- Participated in regular training sessions to stay up-to-date on current industry standards, best practices, and dining facility policies.
- Helped maintain an organized workspace by keeping storage areas clean, well-stocked, and easily accessible for other staff members.
- Supported kitchen staff by promptly clearing tables, washing dishes, and restocking utensils as needed.
- Promoted a positive atmosphere within the dining facility through friendly interactions with both customers and coworkers.
- Assisted in the responsibility of maintaining sanitation standards in the entire dining facility.
- Assisted in maintaining proper inventory levels and inventory control of all cleaning and sanitation supplies.
- Successfully served as Shift Leader during every work day.
Associate
Army/Air Force Exchange Service (AAFES)
11.2006 - 08.2007
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Assisted in warehousing of products received and stored at the facility.
Boatswain's Mate, Stevedore, Engineerman
US Navy
07.2001 - 10.2006
- Upheld the highest standards of maritime law compliance, promoting a culture of safety and professionalism among the crew.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Responsible for maintenance of LPAC, HPAC, Water Evaporators and Air Conditioning, assuring all logs are properly maintained.
- Skilled in all aspects of shipboard and aviation firefighting.
- Certified on-board ship crane operator and responsible for handling various types of cargo.
Education
High School Diploma -
Spanaway High School
Spanaway, WA06.2001
Skills
Efficient multitasking
Reliability and punctuality
Food safety knowledge
Flexible scheduling
Friendly, Positive Attitude
Dependable and Responsible
Attention to Detail
Teamwork and Collaboration
Customer Service
Safety Precautions
Willing to Learn
Mechanical Aptitude
Timeline
Dining Facility Attendant
International Service Contractors
09.2007 - 07.2024
Associate
Army/Air Force Exchange Service (AAFES)
11.2006 - 08.2007
Boatswain's Mate, Stevedore, Engineerman
US Navy
07.2001 - 10.2006
High School Diploma -
Spanaway High School
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