- Team Sports
- Gym Workouts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Youth Development Programs
- I like working with my hands and fixing things
- Personal Development and Self-Improvement
- Playing Sports
- Volunteering with youth sports programs as a coach or instructor
- Virtual Reality
- Video Gaming
- Digital Art and Animation
- Video Game Design
Michael B. Pedraza
Palm Bay,FL
Summary
Graduated Collegiate athlete with a few years of Experience with talent identification, development, and strategic assessment. Utilizes strong communication and organizational skills to foster collaborative environments. Track record of building relationships and achieving team goals.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Delivery Associate
Amazon
Melbourne, FL
09.2025 - Current
- Ensures timely and accurate delivery of customer orders while maintaining a 99% delivery success rate.
- Demonstrates reliability, route optimization, and problem-solving in a fast-paced logistics environment.
- Provides excellent customer service and maintains Amazon’s high safety and performance standards.
Authorization & Workers’ Compensation Specialist/ Surgical Coordinator
3D Sports Medicine & Orthopaedic Center
Melbourne, FL
08.2024 - 09.2025
- Liaised between medical staff, athletes, and insurers to coordinate treatment timelines.
- Managed up to 15 concurrent cases with high attention to detail and follow-through.
- Improved patient intake efficiency and trust through streamlined communication.
Pizza Artist
Davinci’s Pizza
Frankfort, KY
08.2022 - 01.2023
- Prepared high-quality food items and upheld brand consistency and sanitation standards.
- Contributed to team efficiency during peak hours and supported training of new staff.
- Delivered friendly customer service and handled transactions accurately.
Crew Manager / Trainer
Five Guys
Melbourne, FL
11.2018 - 08.2020
- Led teams and improved onboarding and training processes.
- Promoted quickly for leadership and operational contributions.
Handyman Assistant / Project Support
O & T Home Remodeling
Melbourne, FL
08.2014 - 01.2023
- Supported cost estimates and project documentation for 40+ home remodeling efforts.
Education
Bachelor of Arts - Business Administration – Management Concentration
Kentucky State University
Frankfort, KY05-2024
Skills
- Athlete Representation – Knowledge of player needs, contract elements, and client advocacy
- Negotiation & Mediation – Skilled in balancing stakeholder interests and resolving issues
- Client Communication – Builds strong relationships with athletes, families, and support staff
- Sports Marketing – Familiar with digital branding and image building
- Business Operations – Strong foundation in management, organization, and scheduling
- Loading and unloading
- Attention to detail
- Documentation and reporting
- Time management
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
Accomplishments
- Elected by fellow athletes to represent Kentucky State University as Team captain.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved Revenue increase through effectively helping with making a more simplified spreadsheet.
Certification
Microsoft Word, PowerPoint, and Excel certified.
Interests
Timeline
Delivery Associate
Amazon
09.2025 - Current
Authorization & Workers’ Compensation Specialist/ Surgical Coordinator
3D Sports Medicine & Orthopaedic Center
08.2024 - 09.2025
Pizza Artist
Davinci’s Pizza
08.2022 - 01.2023
Crew Manager / Trainer
Five Guys
11.2018 - 08.2020
Handyman Assistant / Project Support
O & T Home Remodeling
08.2014 - 01.2023
Bachelor of Arts - Business Administration – Management Concentration
Kentucky State University
Achievements & Awards
Magna Cum Laude Graduate, ABCA Academic Honor Roll – 2022, Promoted to Manager at Two Jobs Before Age 23, Balanced Athletics, Work, and Academic Success
Community Involvement
Youth Baseball Umpire – Local little league, Sports Medicine Club – Heritage High School
2x ABCA Honors
Held above a 3.5 GPA throughout the entire school year while being a athlete.