Michael Bradshaw
Chattanooga,TN
Summary
High-energy manager with a proven track record of building and motivating dynamic teams. Organized and diligent, possessing excellent written and oral communication skills. Passionate about cross-training and continuously seeking opportunities to enhance organizational success through learning and development initiatives.
Overview
20
20
years of professional experience
Work History
General Merchandise Team Leader
Target
03.2023 - Current
- Every day is different outside of daily activities. A typical day involves ensuring a smooth trailer unload and stocking all areas in a timely manner. By leading a team of ten to fifteen direct reports and supporting other teams within the store, we ensure that our guests are taken care of both instore and digitally by making sure products are available to be both purchased off the shelf and picked for guests' orders. Below are just a few of the things I participated in.
- Maintaining a clean a shoppable experience for our guests
- Calculating time frames for team tasks and ensuring time goals are met
- Ensuring a clean and organized backroom for ease of operations
- Planning a daily workload for the team and planning planogram work for upcoming sets up to a month in advance.
- Daily and weekly conversations with team members regarding performance and attendance
- Coached and mentored team members, enhancing their skills in merchandising techniques and customer service excellence.
- Oversaw the timely execution of promotional events, ensuring accurate pricing and signage for all featured products.
- Contributed to higher overall store ratings through exceptional leadership of the merchandise team.
- Previously employed May 21-Oct 22
Operations Manager
CVS/Health
01.2013 - Current
- Every day is different in terms of tasks that must be completed. Oversaw and delegated tasks to all Front Store team members and assisted with overall pharmacy operation with Pharmacy Manager. Some of the responsibilities handled are below. I held the following positions, Store Manager in Training, Assistant Store Manager, Operations Manager, Lead Pharmacy Technician, and District Admin over my tenure and have stepped into a part time operations capacity.
- Managed daily operations, administrative duties, scheduling, and sales
- Ensured consistent store productivity and metrics that increased sales and profitability
- Demonstrated excellent people skills in both customer/patient and employee relationships
- Interviewed, hired, trained, and supervised new team members
- Managed a staff of 15+ employees
- Cleaned store
- Scheduling
- Payroll activities
Pharmacy Technician
CVS Health
10.2014 - 03.2022
- Customer Service, answering patient questions and phone calls, making phone calls, entering prescriptions, creating patient profiles, navigating computer systems, pulling and counting to fill prescriptions, cleaning and organizing the pharmacy.
- Accomplishments
- PTCB Nationally Certified
- Skills Used
- Typing, phone and in person communication, data entry
Store Manager
Mapco Express
12.2007 - 11.2012
- Started as a part time 3rd shift cashier and moved into a part time Assistant Manager position, followed by a full time Assistant Manager moving into a Store Manager roll. Manager roll from August 2010 to November 2012. Replenish floor stock and process shipments to ensure product availability for customers. Facilitated weekly and monthly physical inventory counts. Administered all point of sale opening and closing procedures. Operated a cash register to process cash, check and credit card transactions. Filled and sold Lottery Tickets and kept an inventory per company guidelines daily. Staffing, Deposits, payroll and DSR as well.
Inventory Control Team Lead
Walmart
06.2006 - 03.2010
- Dayton, TN
- Held several different positions including Cashier, Wireless Associate, Department Manager, Customer Service Leader, Inventory Control Team Lead. Performed counts and customer service tasks daily. Pulled and worked inventory to the sales floor. Knowledgeable with the SMART system used for price changes, inventory and ordering. Floated from Back-end to Front-end to assist with customer flow. Performed several department plan-o-gram resets including holiday resets and updates/refreshes in all areas of the store.
Shift Manager
McDonalds
09.2005 - 10.2006
- Started as a grill employee, moved to register operations then up to Shift Manager. Completed the Basic and Advanced Shift Management programs while still going to school. Was offered a Salaried Second Assistant position at another location.
Education
High School Diploma -
Rhea County High School
Evansville, TN01.2006
Skills
- Inventory Management
- Customer Service
- Time Management
- Data Entry
- Cash Handling
- Planograms
- Loss Prevention
- Retail Sales
- Store Management Experience
- Merchandising
- POS
- Performance Management
- Interviewing
- Profit & Loss
- Office Management
- Talent management
- Merchandise planning
- Stock control
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Task prioritization
- Powered Equipment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time off401k matchHealthcare benefitsCareer advancementWork from home optionTimeline
General Merchandise Team Leader
Target
03.2023 - Current
Pharmacy Technician
CVS Health
10.2014 - 03.2022
Operations Manager
CVS/Health
01.2013 - Current
Store Manager
Mapco Express
12.2007 - 11.2012
Inventory Control Team Lead
Walmart
06.2006 - 03.2010
Shift Manager
McDonalds
09.2005 - 10.2006
High School Diploma -
Rhea County High School