Michael Branch Jr.
Corpus Christi
Summary
Skilled Lead Shop Technician bringing proven experience in industrial machinery operation, maintenance and repair. Known for sharp troubleshooting abilities and aptitude for optimizing performance of diverse equipment. Demonstrated leadership skills with ability to supervise teams, prioritize workloads, and maintain safety standards. In previous role, increased operational efficiency by improving preventive maintenance procedures and reducing downtime.
Overview
9
9
years of professional experience
Work History
Lead Shop Technician
Able Tool and Rental
Portland
05.2022 - 05.2025
- Organized rental inventory to ensure timely availability for customers.
- Assisted customers with rental agreements and product selection guidance.
- Collaborated with team members to coordinate rental logistics and deliveries.
- Learned safety procedures for operating various types of rental machinery effectively.
- Established relationships with local businesses that provide additional resources for rentable items.
Inspector
US Ecology
Robstown
09.2021 - 05.2022
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Approved incoming materials by confirming specifications and conducting measurement tests.
- Verified inventory count accuracy by cross-referencing physical counts against computerized records.
Grounds Maintenance Worker
Zachary Industrial
Gregory
09.2020 - 09.2021
- Maintained landscaping by mowing, trimming, and edging grass and plants.
- Inspected grounds for maintenance needs and reported issues promptly to supervisors.
- Maintained and repaired a variety of grounds equipment, such as mowers, edgers, trimmers, blowers, and hedge clippers.
- Enforced grounds policies and regulations, ensuring a safe environment for visitors.
Inventory Controller
Home Depot
Corpus Christi
05.2020 - 09.2020
- Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
- Monitored stock levels, identified potential stock shortages, and recommended solutions to ensure adequate supply of items.
- Managed the return process for defective products from customers or vendors as necessary.
- Ensured timely delivery of orders by coordinating with warehouse staff regarding product availability and shipping schedules.
Area Manager
E7 Group
Corpus Christi
05.2019 - 05.2020
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Field Supervisor
Rock Oil Transport
Three Rivers
02.2019 - 04.2019
- Collaborated with clients to understand service needs and expectations clearly.
- Conducted routine maintenance checks to ensure optimal equipment performance.
- Maintained accurate service records and documentation for all assignments.
Supervisor
Trillium Transit
Kennedy
07.2018 - 01.2019
- Coordinated scheduling and resource allocation for staff and equipment needs.
- Monitored workflow processes to identify areas for improvement and optimization.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
Hot Shot Driver
Sharkey's Casino
Corpus Christi
04.2018 - 07.2018
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Service Technician
New Source Medical
Corpus Christi
07.2017 - 04.2018
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Supervisor
South Texas Safety Supplies
Corpus Christi
04.2017 - 06.2017
- Supervised daily transit operations to ensure timely service delivery.
- Monitored vehicle maintenance schedules to promote fleet reliability.
- Addressed customer inquiries and concerns to maintain satisfaction levels.
Sales Respresentative
BlueLine Rental
Corpus Christi
02.2016 - 11.2016
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
Education
High School Diploma -
West Oso High School
Corpus Christi, TXSkills
- Equipment maintenance
- Safety procedures
- Rental logistics
- Inspection techniques
- Inventory management
- Customer relationship management
Languages
Spanish
Professional
English
Professional
Affiliations
- Staff Management
- Computer Skills
- Sales and Marketing Customer Service
- Lawn Equipment Specialist
References
References available upon request.
Timeline
Lead Shop Technician
Able Tool and Rental
05.2022 - 05.2025
Inspector
US Ecology
09.2021 - 05.2022
Grounds Maintenance Worker
Zachary Industrial
09.2020 - 09.2021
Inventory Controller
Home Depot
05.2020 - 09.2020
Area Manager
E7 Group
05.2019 - 05.2020
Field Supervisor
Rock Oil Transport
02.2019 - 04.2019
Supervisor
Trillium Transit
07.2018 - 01.2019
Hot Shot Driver
Sharkey's Casino
04.2018 - 07.2018
Service Technician
New Source Medical
07.2017 - 04.2018
Supervisor
South Texas Safety Supplies
04.2017 - 06.2017
Sales Respresentative
BlueLine Rental
02.2016 - 11.2016
High School Diploma -
West Oso High School
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