Michael Brennan
North Grafton,MA
Summary
Ability to handle numerous and complex responsibilities in demanding work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Over 30 years of progressive experience in the social services, law enforcement, juvenile justice and human service fields. Self-motivated with leadership skills to work well within any team. Excellent communication skills, both oral and written.
Overview
34
34
years of professional experience
Work History
Director of Central Operations
The Key Program, Inc.
01.2023 - 04.2024
- Management of the Central Region residential and community programs contracted with Departments of Children and Families and Department of Youth Services
- Work closely with Worcester County Police Departments and Juvenile Court Probation Departments
- Serve on a number of Worcester County area review boards and clinical teams
- Fiscal management of $3.5 - $5 million annual
- Agency and regional trainer, Continuous Quality Improvement (CQI) Program reviewer
- Public relations through speaking engagements, networking, and fund raising.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Regional Director
The Key Program, Inc.
01.2015 - 01.2023
Regional Program Supervisor
The Key Program, Inc.
01.2002 - 01.2015
- Management of the Central Region residential and community programs contracted with Departments of Children and Families and Department of Youth Services
- Work closely with Worcester County Police Departments and Juvenile Court Probation Departments
- Serve on a number of Worcester County area review boards and clinical teams
- Fiscal management of $3.5 - $5 million annual
- Agency and regional trainer, Continuous Quality Improvement (CQI) Program reviewer
- Public relations through speaking engagements, networking, and fund raising.
Assistant Regional Program Supervisor
The Key Program, Inc.
01.2000 - 01.2002
- Oversight of community programming that includes DYS Community Monitoring and DSS Outreach and Tracking
- Supervision and counseling/guidance of juvenile offenders in community setting using direct contact visits, drug testing, and electronic monitoring equipment
- Family stabilization and support through after-hours availability and unannounced visits
- Continued responsibilities of the Sr
- Program Supervisor of Short-Term Services.
Senior Program Supervisor of Short-Term Services
The Key Program, Inc.
01.1995 - 01.2000
- Managed 16-bed, secure detention facility for Department of Youth Services
- Oversight and supervision of 8-bed treatment program for Department of Youth Services
- Managed Worcester County Overnight Juvenile Arrest Facility, which had arrest acceptance agreements with over 100 cities and towns for delinquency and CHINS.
Program Supervisor
The Key Program, Inc.
01.1991 - 01.1995
Residential Worker
The Key Program, Inc.
01.1990 - 01.1991
Education
Master in Science - Clinical Mental Health Counseling
Fitchburg State University
Fitchburg, MA05.2020
Master in Science - Criminal Justice, Mental Health Counseling Concentration
Fitchburg State College
Fitchburg, MA05.1998
Certificate Program - Accounting
Assumption College
Worcester, MA06.1994
Bachelor of Science - Finance
Providence College
Providence, RI05.1990
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Budget Management
- Issues Resolution
- Financial Reporting
- Crisis Management
- Government relations
Committees And Boards
- Department of Children and Families Area Advisory Board, President of the Board, 2021, present, Member, 2020, 2021
- Greenhill Neighborhood Association, Member, 2020, 2024
Timeline
Director of Central Operations
The Key Program, Inc.
01.2023 - 04.2024
Regional Director
The Key Program, Inc.
01.2015 - 01.2023
Regional Program Supervisor
The Key Program, Inc.
01.2002 - 01.2015
Assistant Regional Program Supervisor
The Key Program, Inc.
01.2000 - 01.2002
Senior Program Supervisor of Short-Term Services
The Key Program, Inc.
01.1995 - 01.2000
Program Supervisor
The Key Program, Inc.
01.1991 - 01.1995
Residential Worker
The Key Program, Inc.
01.1990 - 01.1991
Master in Science - Clinical Mental Health Counseling
Fitchburg State University
Master in Science - Criminal Justice, Mental Health Counseling Concentration
Fitchburg State College
Certificate Program - Accounting
Assumption College
Bachelor of Science - Finance
Providence College