Michael Brooks
Jacksonville
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Customer Service Representative/Sales Associate
Family Dollar
09.2021 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Assist in deescalating customers problems or complaints
Education
High School Diploma -
Riverside High School
Jacksonville, Fl06.2021
Skills
- Effective Customer Communication
- Cash Counting
- Serve Customers
- Team Goals
- Positive Rapport-Building
- Overcoming Objections
Timeline
Customer Service Representative/Sales Associate
Family Dollar
09.2021 - Current
High School Diploma -
Riverside High School
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