Michael Brown
Manager, Student Employment
Green Bay,WI
Summary
Results-driven management professional with a proven track record of leading teams to success. Skilled in fostering collaboration, driving operational efficiency, and delivering measurable outcomes. Adept at strategic planning, process improvement, and cultivating a culture of accountability and excellence. Recognized for adaptability and the ability to navigate evolving organizational needs while consistently achieving high-performance results.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Manager, Student Employment
Capella University
02.2023 - Current
- Drove departmental success by developing and executing strategic plans with measurable performance metrics.
- Built and led high-performing teams, overseeing the recruitment, onboarding, and development of 20+ Graduate Assistants per quarter.
- Spearheaded cross-functional collaboration to achieve project goals, fostering innovation and efficiency.
- Established customer feedback mechanisms to extract actionable insights, directly influencing strategic planning and decision-making
Operations Specialist
Capella University
07.2021 - 02.2023
- Drove organizational change by communicating and implementing improvement plans across multiple departments.
- Developed comprehensive training materials for new employees and assessed skill development to enhance performance.
- Analyzed departmental metrics and quarterly complaint data to refine best practices, leading to improved customer experience and operational efficiency.
Lead Academic Coach
Capella University
10.2017 - 07.2021
- Guided thousands of graduate students through critical academic decisions, including dissertations and clinical experiences.
- Applied critical thinking and problem-solving skills to address immediate challenges while shaping future program and catalog updates.
- Partnered with academic leaders and faculty to develop new programs and drive internal change management initiatives.
Graduate Assistant
Men’s & Women's Track & Field
06.2015 - 06.2017
- Developed and managed specific training plans and schedules for over 100 athletes over the course of each season.
- Recruited prospective student athletes and advised current student athletes.
- Organized, planned, and facilitated home track meets and athletic events.
Education
Master of Educational Leadership -
Carthage College
Kenosha, WI 09.2015 - 05.2017
Bachelor of Arts - Exercise And Sport Science/ Secondary Education
Carthage College
Kenosha, WI 09.2011 - 05.2015
Timeline
Manager, Student Employment
Capella University
02.2023 - Current
Operations Specialist
Capella University
07.2021 - 02.2023
Lead Academic Coach
Capella University
10.2017 - 07.2021
Master of Educational Leadership -
Carthage College
09.2015 - 05.2017
Graduate Assistant
Men’s & Women's Track & Field
06.2015 - 06.2017
Bachelor of Arts - Exercise And Sport Science/ Secondary Education
Carthage College
09.2011 - 05.2015
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