Detail-oriented professional with a strong background in project management and operations oversight. Known for effective time management and cross-functional collaboration, enhancing efficiency and service quality in pool operations.
Work History
Pool Director
3 Years 4 Months
Country Club Of Jackson | 04.2023 - Current
Supervised daily pool operations, ensuring safety and cleanliness standards were consistently met.
Trained and mentored staff on best practices for customer service and pool maintenance protocols.
Developed seasonal programming to enhance member engagement and improve overall pool usage rates.
Collaborated with management to create budgets, monitor expenses, and optimize resource allocation.
Implemented safety drills and emergency response procedures, enhancing preparedness for potential incidents.
Analyzed member feedback to identify areas for improvement in services offered at the pool facility.
Project Manager
3 Years 2 Months
Ductz Of Mid Michigan | 03.2018 - 05.2021
Led cross-functional teams to successfully execute projects within budget and timeline constraints.
Developed and implemented project plans, ensuring alignment with organizational goals and client requirements.
Monitored project progress using industry-standard tools, ensuring adherence to timelines and milestones.
Met project deadlines without sacrificing build quality or workplace safety.