Michael Burns
Modesto,CA
Summary
Skilled Garden Center Employee with strong knowledge in horticulture and customer service. Experience includes plant care, landscape design assistance, and inventory management. Strengths lie in knowledge of various types of plants, problem-solving skills related to plant health, and ability to educate customers on best gardening practices. Previous work resulted in increased customer satisfaction and improved garden center aesthetics.
Overview
7
7
years of professional experience
Work History
Garden Center Employee
Sloat Garden Centers
San Anselmo, CA
02.2023 - 07.2024
- Answered phone calls from customers seeking assistance or advice on gardening topics.
- Unloaded deliveries and stocked shelves with new products as needed.
- Managed paperwork relating to invoices, returns, orders, ensuring accuracy of data entry.
Deli Clerk
Nob Hill Foods
Morgan Hill, CA
06.2021 - 07.2022
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customer orders.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
Coffee Barista
Marin Coffee Roasters
San Anselmo, CA
01.2017 - 03.2020
- Enforced health and safety regulations consistently.
- Scheduled barista shifts based on business needs and personnel availability.
- Conducted opening and closing procedures, including equipment setup, and register cash-outs at shift end.
Education
Gavilan Community College
Gilroy, CASkills
- Interpersonal and written communications
- Heavy Lifting
- Team Leadership
- Positive and professional
- Point of Sale systems familiarity
- Adaptable and Flexible
Accomplishments
- Received lessons in restoring old murals and helped restore some local murals.
- Co-created and learned how to run an annual community festival.
Activities
- CARAS Volunteer, May 2013-2014
- Volunteer for park clean ups, summers of 2012 and 2013
Affiliations
ceramics and conservation studies on the side working towards botany degree someday if time allows
References
References available upon request.
Timeline
Garden Center Employee
Sloat Garden Centers
02.2023 - 07.2024
Deli Clerk
Nob Hill Foods
06.2021 - 07.2022
Coffee Barista
Marin Coffee Roasters
01.2017 - 03.2020
Gavilan Community College
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