Michael Burress
Cheektowaga
Summary
As an Unarmed Security Guard, I will offer strong commitment of responsibility and reliability to my assigned task. I will follow instructions from my Supervisor and quickly learn and adapt in security environments. I will bring with me the understanding of how importance of safety protocol, effective communication and situation awareness. Each assignment is unique, I will readily adapt and develop the problem-solving skills required. My ultimate objective will be maintain a safe an orderly environment by providing vigilance and proactive problem-solving.
Overview
2
2
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
11.2024 - 02.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Patrolled commercial property and associated parking garage.
Security Officer
Shield Protective
11.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Yondr Event Screening
ATN Security Staffing
08.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Mental Health Completion
Erie Community College
Buffalo, NY08-2021
Associate of Arts - Liberal Arts
Canisuis
Buffalo, NY06-2021
No Degree - Eight Hours Training For Unarmed Security
Allied Universal
Buffalo, NY10-2024
Skills
- Building security management
- Event crowd management
- Patrolling techniques
- Improved situational awareness
Timeline
Unarmed Security Guard
Allied Universal Security Services
11.2024 - 02.2025
Security Officer
Shield Protective
11.2024 - 01.2025
Yondr Event Screening
ATN Security Staffing
08.2023 - 08.2023
No Degree - Mental Health Completion
Erie Community College
Associate of Arts - Liberal Arts
Canisuis
No Degree - Eight Hours Training For Unarmed Security
Allied Universal
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