Michael Burriss
Chicago,IL
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Full Time Operations Supervisor
UPS Freight
09.2015 - 04.2020
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Part-Time Operations Supervisor
UPS
10.2010 - 08.2015
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Package Handler
UPS
10.2006 - 09.2010
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
GED -
Kennedy King College
Chicago, IL03.2004
Skills
- Complex Problem-Solving
- Key Performance Indicators (KPIs)
- Continuous Improvement Projects
- Payroll Administration and Timekeeping
- Program Optimization
- Performance Monitoring and Evaluation
- Employee Development
- Production
Accomplishments
Achieved number one terminal in the company in February of 2020 while leading the outbound work team.
Timeline
Full Time Operations Supervisor
UPS Freight
09.2015 - 04.2020
Part-Time Operations Supervisor
UPS
10.2010 - 08.2015
Package Handler
UPS
10.2006 - 09.2010
GED -
Kennedy King College