Michael Buzzetti

Jupiter,FL

Summary

Friendly and results-oriented professional with 8+ years of experience managing an animal hospital, and a strong background in customer service, team coordination, and client communication. Proven ability to lead teams, resolve customer concerns, and foster lasting relationships. Ready to transition into a sales associate role with a focus on service excellence and building client trust.

Diligent manager with robust background in hospital management and history of implementing process improvements that enhance patient care and operational efficiency. Managed multidisciplinary teams to achieve seamless healthcare delivery and successful accreditation outcomes. Demonstrated capacity in strategic planning and financial management.

Overview

years of professional experience

Certification

Work History

Animal Hospital Manager

Animal Medical Center of Jupiter

Jupiter, FL

01.2016 - 01.2025

Oversaw daily operations including scheduling, staffing, inventory management, and client relations.
Trained and supervised veterinary technicians and reception staff, promoting teamwork and high-quality service.
Handled customer concerns with professionalism and empathy, ensuring a positive client experience.
Managed billing, product sales, and front-desk procedures to maximize clinic efficiency.

Veterinary Technician & Receptionist

- 01.2016

Provided compassionate care to animals during exams, treatments, and procedures.
Supported veterinarians during surgeries and diagnostics.
Delivered outstanding customer service by answering phones, scheduling appointments, and assisting clients at the front desk.

Education

Associate of Science - General Studies

Palm Beach State College

Boca Raton

01.2010

Skills

Customer Service & Sales Support
Building client rapport
Staff Training & Supervision

Conflict Resolution
Multi-tasking in Fast-Paced Environments
Inventory & Scheduling Management

Certification

Florida Real Estate License (Expected May 2025)

Objective

Seeking a Sales Associate position where I can apply my leadership, interpersonal skills, and customer-first mindset to help clients, meet sales goals, and contribute to a positive team environment.

Timeline