Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Michael Byrd

Newark,DE

Summary

Dependable team member with track record of success in field, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Team Member

Chick-fil-A
Newark, DE
01.2021 - Current
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained positive working relationship with fellow staff and management.
  • Provided customer service support to ensure satisfaction.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to maximize productivity and efficiency.

Education

High School Diploma -

Newark Charter School
Newark, DE
05-2022

Some College (No Degree) - Psychology

University of Delaware
Newark, DE

Skills

  • Attention to Detail and Consistency/Accuracy
  • Customer Service
  • Problem-solving abilities
  • Customer Retention Strategies
  • Stress management aptitude
  • Organization and Multitasking
  • Excellent Communication
  • Friendly, Positive Attitude

Accomplishments

I received certificate and cash on September 15, 2022 as an appreciation from Lowell Milken center, who so kindly gift me and my 2 group members the "Discover Award" for Unsung Heroes. a gift from the state with my group members in senior year for creating a presentation shining light on an unsung hero that does not receive credit for their hard work and impact in the development of natural sciences. I've also visited the New Castle Hope Center (a safe space for homeless and/or children who are unable to currently live with their families). I was honored to be given the opportunity to speak to the kids multiple times about going after your dreams and staying motivated. I often volunteered at senior citizen homes during my junior year in high school to show support to our community, as well as packing and shipping boxes of food for families in other countries that are not fortunate enough to have access to the food they need to survive.

Languages

English
Native/ Bilingual

Timeline

Team Member

Chick-fil-A
01.2021 - Current

High School Diploma -

Newark Charter School

Some College (No Degree) - Psychology

University of Delaware
Michael Byrd