Michael Caliguire
Herkimer,NY
Summary
Highly energetic and driven young man with experience in customer service and bookkeeping where I can apply relationship-building and leadership skills to have a positive impact.
Overview
2025
2025
years of professional experience
Work History
Bookkeeper
Hannaford Supermarket
Herkimer, NY
11.2022 - Current
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Conducted monthly bank reconciliations.
Customer Service Supervisor
Hannaford Supermarket
Herkimer, NY
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Identified areas of improvement in the customer service process and developed strategies to address them.
- Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
Education
BBA - Business Administration And Management
Utica University
Utica, NY05-2025
Bachelor of Science - Business Administration And Management
Mohawk Valley Community College
Utica, NY05-2022
High School Diploma -
Herkimer High School
Herkimer, NY06-2020
Skills
- Leadership
- Exceptional Communicator
- Proactive and Self-Motivated
- Presenting Solutions
- Problem-Solving
- Personable
- Staff Training
Accomplishments
- Hannaford 2021 Employee of the Year - 2021
- Hannaford Employee of the Month - August 2021
- Dominick Grande Award - Community Service Award
- President's Education Award - Outstanding Academic Achievement
- Martin A. Tarnawa Award - Best Football Offensive Linemen
- Fall Scholar Athlete 2016 - 2020
Timeline
Bookkeeper
Hannaford Supermarket
11.2022 - Current
Customer Service Supervisor
Hannaford Supermarket
BBA - Business Administration And Management
Utica University
Bachelor of Science - Business Administration And Management
Mohawk Valley Community College
High School Diploma -
Herkimer High School
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