Michael Calihan
Summary
Adept Service Technician with a proven track record at BGR INC., where I enhanced equipment performance and customer satisfaction through expert installation, repair, and preventive maintenance. Skilled in troubleshooting and clear communication, I consistently ensure operational excellence and safety, showcasing keen attention to detail and a results-driven approach.
Overview
27
27
years of professional experience
Work History
Service Technician
BGR INC.
03.1997 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
High School Diploma -
Northwest High School
Cincinnati, OH05.1997
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Experience in Dock work and shipping and receiving
- Forklift Experience
Timeline
Service Technician
BGR INC.
03.1997 - Current
High School Diploma -
Northwest High School
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