Michael Callado
Immigration Assistant
Hialeah,Florida
Summary
A motivated, quick thinking team player with expertise in government relations, diplomatic and consular services. I am experienced in financial planning, project management, strategic communications, policy implementation and providing executive level support to top level officials in fast paced, high profile environments.
Overview
21
21
years of professional experience
Work History
Immigration Assistant
British Embassy
08.2010 - 06.2022
- Support Adjudication Services Process by assisting Immigration Services Officers,
- Improved team productivity by effectively delegating tasks and coordinating work schedules for multiple colleagues.
- Contributed to development of office protocols, streamlining workflows for increased efficiency.
- Managed complex caseloads, prioritizing high-priority cases to ensure timely resolution of time-sensitive matters.
- Prepared comprehensive reports for management review, detailing case progress and outcomes.
- Effectively managed deadlines through proactive planning strategies that ensured all required actions were completed promptly.
- English/Spanish interpreter for UK Immigration Officers during visa credibility interviews to determine applicant's eligibility.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Organized documents to manage paper and electronic filing systems of clients.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Cashier/Teller of Visa and Consular fees.
- Provided guidance to others in finding better time-saving steps in order to expedite application processes.
- Developed skills in prioritizing multiple tasks set out throughout the day by management.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Security Officer
British Embassy Havana
11.2003 - 07.2010
- Security of the Uk Embassy and the Residence of HMA
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted regular patrols of key areas to spot and control security concerns.
Substitute Chess Teacher
Ministry of Sports
Havana, Cuba
2001.05 - 2001.09
- Proven ability to learn quickly and adapt to new situations.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Core Financial Management Skills - Finance
National School of Government
UK04.2011
B2 First Exam (FCE) - English Language And Literature
University of Cambridge
University Of Cambridge Branch In Havana07.2009
Bachelor of Science - Industrial Engineering
Technological University (CUJAE)
Havana07.2007
GED -
Economy Technical School
Cuba02.2002
Skills
- Task Prioritization
- Multilingual Communication
- Proficient in MS Office
- Document drafting
- Teamwork and Collaboration
- Correspondence and Legal Forms
- Adaptability
- Client Communication
- Correspondence
- Immigration inquiries
Accomplishments
- Publicly recognized for my work for handling entry clearance visas for athletes, their coaches, media, and their entourage for The London 2012 Summer Olympics, for rapidly developing and enacting contingency plans.
- Actively collaborated with both Cuban Ministry of Foreign Affairs and The Foreign and Commonwealth Office (FCO) for the visit of the Cuban President to the UK in March 2018, as well as for Prince Charles' visit to Havana in November 2019 where I also acted as Spanish/English interpreter.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Immigration Assistant
British Embassy
08.2010 - 06.2022
Security Officer
British Embassy Havana
11.2003 - 07.2010
Substitute Chess Teacher
Ministry of Sports
2001.05 - 2001.09
Core Financial Management Skills - Finance
National School of Government
B2 First Exam (FCE) - English Language And Literature
University of Cambridge
Bachelor of Science - Industrial Engineering
Technological University (CUJAE)
GED -
Economy Technical School
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