Summary
Work History
Education
Skills
Timeline
Generic

Michael Cameron

Portland,OR

Summary

Dedicated server and department supervisor with proven expertise in customer service, upselling, and conflict resolution. Committed to enhancing guest satisfaction and operational excellence in high-paced environments.

Work History

Server, Expo, Part Time Bartender

The Barrel House
Sioux Falls, South Dakota
  • One of a kind, high-end bourbon restaurant, so one of the fun things I got to do was educate customers on the different whiskeys, bourbons, and barrel-aged drinks, and the history of the restaurant.
  • Provided excellent customer service by promptly taking and delivering orders.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Assisted in training new servers on restaurant protocols.
  • Processed payments using point-of-sale systems accurately.
  • Upsold drinks and menu items to enhance guest satisfaction and increase sales.

Department Supervisor of Electronics and Toys

Toys R Us
Sioux Falls, South Dakota
  • Resolved customer inquiries and complaints with professionalism and care.
  • Trained employees on new processes or procedures as needed.
  • Supervised departmental employees, delegating with tasks and responsibilities.
  • Put together store's large displays.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
  • Utilized technology and software for inventory management and sales reporting.
  • Received and restocked inventory shipments

Education

GED -

Joe Foss Alternative School
Sioux Falls, SD

Skills

  • Customer service
  • Inventory management
  • Employee training
  • Point-of-sale systems
  • Upselling techniques
  • Team collaboration
  • Leadership skills
  • Conflict resolution

Timeline

Server, Expo, Part Time Bartender

The Barrel House

Department Supervisor of Electronics and Toys

Toys R Us

GED -

Joe Foss Alternative School
Michael Cameron