Shantanu Patil
Louisville
Summary
Food and Beverage expert with a focus on improving service delivery and operational processes. Skilled in fostering team collaboration and achieving measurable improvements in customer experience and business outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Bartender (Part Time)
Hilton Garden Inn Hotel
Louisville, Kentucky
10.2025 - Current
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness of bar area, ensuring a welcoming environment for guests.
- Assisted in inventory management, tracking stock levels of supplies and ingredients.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server Assistant (Full Time)
The Brown Hotel
Louisville, KY
03.2025 - Current
- Assisted servers by delivering food and beverages promptly to guests.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to facilitate timely service during peak hours.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Assisted in training new server assistants on job responsibilities and procedures.
- Demonstrated ability to multi-task by performing additional duties as assigned.
Server (Full Time)
Hotel Marine Plaza
Mumbai, Maharashtra
06.2024 - 11.2024
- Provided excellent customer service to hotel guests and visitors.
- Maintained cleanliness and organization of dining spaces throughout shifts.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Bachelor of Arts - International Hospitality And Tourism Management
ITM Institute of Hotel Management
Mumbai05-2024
Skills
- Food safety
- Customer service
- Menu knowledge
- Order accuracy
- Table management
- Conflict resolution
- Attention to detail
Certification
- Professional Bartending and Barista Training Program
Timeline
Server Bartender (Part Time)
Hilton Garden Inn Hotel
10.2025 - Current
Server Assistant (Full Time)
The Brown Hotel
03.2025 - Current
Server (Full Time)
Hotel Marine Plaza
06.2024 - 11.2024
Bachelor of Arts - International Hospitality And Tourism Management
ITM Institute of Hotel Management