Michael Campbell
Marshall,TX
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in casino management. Experienced casino manager proficient in managing casino operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
5
5
years of professional experience
Work History
Director of Operations
PC Management Group LLC.
09.2020 - 10.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Casino Table Games Dealer
Big M Casino
07.2018 - 03.2020
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Education
Gaming Instructor
Blue Ridge Community And Technical College
Martinsburg, WV2011
High School Diploma -
West Aurora High School
North Aurora, IL1989
Skills
- Schedule Oversight
- Quality Assurance
- Customer Service Management
- Employee Development
- Department Oversight
- Training Management
- Customer Retention
- Employee Reviews
- Team Building and Leadership
- Staff Development
- Policy Development and Enforcement
- Effective Leader
- Employee Motivation
- Hiring and Onboarding
- Customer Relations
- Employee Training and Development
- Staff Scheduling
Timeline
Director of Operations
PC Management Group LLC.
09.2020 - 10.2023
Casino Table Games Dealer
Big M Casino
07.2018 - 03.2020
Gaming Instructor
Blue Ridge Community And Technical College
High School Diploma -
West Aurora High School
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