Michael Campbell
San Antonio
Summary
Dedicated General Service Technician with a proven track record in providing timely service and enhancing customer satisfaction. Skilled in troubleshooting and training new technicians to ensure optimal equipment performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Service Technician
Shur Flow
San Antonio, TX
03.2023 - Current
- Diagnosed and repaired equipment to ensure optimal functionality and reliability.
- Assisted in training new technicians on best practices for system installation and repair.
- Explained diagnostic findings to customers and outlined repair.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Security Officer
Blue Armor
San Antonio, TX
10.2019 - 01.2022
- Monitored premises to ensure safety and security compliance
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored and authorized entrance of vehicles, cargo trucks, and visitors.
Security Officer
SOA Security
San Antonio
08.2019 - 10.2019
- Responded promptly to incidents, providing detailed reports for management review.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
William J. Brennan High School
San Antonio, TX06-2019
Skills
- Flexible and adaptable
- Troubleshooting skills
- Service call response
- Work with minimal supervision
- Professional and courteous
- Customer relationship management
Certification
comptia security +
Timeline
General Service Technician
Shur Flow
03.2023 - Current
Security Officer
Blue Armor
10.2019 - 01.2022
Security Officer
SOA Security
08.2019 - 10.2019
High School Diploma -
William J. Brennan High School