MICHAEL CANTRELL
Kaneohe,HI
Summary
Experienced diagnostic imaging professional with a proven track record of performing precise imaging procedures that aid in accurate medical diagnoses. Recognized for exceptional collaboration skills and adaptability in fast-paced healthcare settings. Proficient in patient care and skilled in operating a variety of imaging equipment to produce high-quality diagnostic results.
Overview
16
16
years of professional experience
Work History
Diagnostic Imaging Technician
Retina Consultants of Hawaii
Honolulu, Hawaii
02.2024 - Current
- Perform diagnostic imaging such as OCT, OCTA, Fundus photography, autofluorescence, fundus angiography, ICG, and visual fields testing.
- Reduced patient wait times by effectively managing appointment scheduling and prioritizing urgent cases.
- Contributed to the development of new imaging procedures, enhancing department capabilities and services offered.
Customer Service Representative
Spectrum
Mililani Town, Hawaii
01.2023 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Emergency Medical Technician
Acadian Ambulance/Gretna Police Department
New Orleans, Louisiana
12.2016 - 10.2022
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Heavy Equipment Operator
Alabama Army National Guard
Dothan, Alabama
05.2009 - 06.2015
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
Education
Certificate of Technical Studies - EMT-Basic
Wallace Community College
Dothan, AL01.2016
High School Diploma -
Ashford High School
Asthord, AL01.2009
Skills
- Ophthalmic imaging expertise
- EHR management
- Skilled in patient management
- Sales and customer support
- Critical response coordination
- Heavy machinery operation
- HIPAA compliance
- Documentation and reporting
Timeline
Diagnostic Imaging Technician
Retina Consultants of Hawaii
02.2024 - Current
Customer Service Representative
Spectrum
01.2023 - 02.2024
Emergency Medical Technician
Acadian Ambulance/Gretna Police Department
12.2016 - 10.2022
Heavy Equipment Operator
Alabama Army National Guard
05.2009 - 06.2015
Certificate of Technical Studies - EMT-Basic
Wallace Community College
High School Diploma -
Ashford High School
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