MICHAEL CAPASSO
Oceanside,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
JKBC Enterprises LLC
Oceanside , NY
10.2023 - 02.2024
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Troubleshot network issues to identify root causes of problems.
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Replaced faulty components in telecommunications systems as needed.
- Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
- Measured, cut, spliced and installed wires and cables.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Disassembled equipment, inspecting and tested wiring to locate and repair problems.
Alarm Installation Technician
City Heat Security INC
Oceanside, NY
07.2008 - 09.2023
- Installed and tested alarm systems in residential and commercial settings.
- Programmed control panels for new or modified alarm systems.
- Provided instruction to clients on the use of their newly installed alarm system.
- Documented all installations and repairs performed in customer records.
- Researched industry trends related to security alarms and equipment.
- Monitored performance of installed security systems remotely using specialized software tools.
- Assisted with emergency response activities when triggered alarms were received.
- Maintained accurate inventory records of all materials used in installations or repairs.
- Collaborated with other technicians to complete large-scale projects efficiently.
- Attended training sessions to stay up-to-date on current industry practices.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Designed, built and wired home security systems, sensors and alarms.
- Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
- Achieved proper alarm operation by testing hardware, connections and signals.
- Installed fire alarm panels and devices and programmed equipment.
- Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter and phone butt sets.
- Programmed and installed conventional and networked alarm monitors for fire, security and water.
- Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
- Remained familiar with common equipment software installations such as Silent Knight, Firelite, Honeywell Vista and Altronix Fire.
- Installed ground faults and open circuits for low-voltage and 120 VAC wiring.
- Pulled from in-depth knowledge of voltage systems and low-voltage circuitry.
- Restored malfunctioning devices to original functionality and replaced as necessary.
Security Guard
CHPSB INC
Oceanside, NY
08.2008 - 09.2023
- Construction Security and Fire Watch
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Identified potential security risks and recommended corrective actions.
- Monitored closed circuit television systems.
- Issued visitor badges and access cards to authorized personnel.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided escorts for employees entering and exiting the building after hours.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Education
Automotive Technician -
Lincoln Tech
06.2009
Oceanside High School
06.2008
Skills
- Customer Service
- Communication
- Creativity
- Strategic thinking
- Diagnosing issues
- Device Installation
- Maintaining components
- System Repair
- Installing equipment
- Troubleshooting and repair
- Configuring devices
- Configuring equipment
- Equipment safety
- Troubleshooting and resolution
- Safety awareness
- Work order completion
- Service Documentation
- Vehicle Maintenance
- Electrical Wiring
- Safety practices
- Test equipment operation
- Equipment Installation
Hobbies and Interests
- Customer Service
- Communication
- Creativity
- Strategic thinking
Certification
- OHSA 10HR CERTIFICATION
References
References available upon request.
Timeline
Telecommunications Technician
JKBC Enterprises LLC
10.2023 - 02.2024
Security Guard
CHPSB INC
08.2008 - 09.2023
Alarm Installation Technician
City Heat Security INC
07.2008 - 09.2023
Automotive Technician -
Lincoln Tech
Oceanside High School