Michael CAPATE
4359 WOOD AVE,PA
Summary
Resourceful professional known for strong teamwork and reliability in the trades industry. Successfully coordinated projects with multiple tradesmen, enhancing workflow efficiency and safety compliance. Ready to apply expertise in improving operational effectiveness.
Overview
32
32
years of professional experience
Work History
Tradesman
Johnson Controls Inc.
550 Blair Mill Rd Horsham 19044
06.2022 - Current
- Diagnosed and resolved mechanical issues, improving system efficiency and reliability.
- Streamlined workflow processes, reducing downtime during installations and repairs.
- Conducted regular inspections of equipment, identifying potential hazards before they escalated.
- Implemented training programs for new hires, enhancing team skillsets and productivity.
- Collaborated with finish carpentry staff on projects from conception through completion.
- Coordinated with other tradesmen such as electricians, plumbers, and architects to ensure seamless project execution.
- Ensured safety compliance by conducting thorough worksite inspections and providing necessary training to team members.
- Monitored inventory, machines, tools and equipment to reduce project delays.
Technician
Sears Appliance Repair
8000 National Hwy Pennsauken Nj
04.1994 - 06.2022
- Diagnosed and repaired appliances, ensuring optimal functionality and customer satisfaction.
- Conducted routine maintenance on various appliance models to enhance reliability and performance.
- Collaborated with team members to streamline repair processes, reducing turnaround times for service requests.
- Trained junior technicians in troubleshooting techniques and best practices for appliance repairs.
- Implemented quality control measures to verify accuracy of repairs before returning appliances to customers.
- Analyzed service trends to identify common issues, informing improvements in repair strategies and training programs.
- Managed inventory of parts and tools, optimizing stock levels to meet service demands efficiently.
- Developed strong customer relationships through effective communication and follow-up services post-repair.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Bensalem High School
Bensalem, PASkills
- Strong work ethic
- Power tool proficiency
- Hand tool expertise
- Construction equipment operation
- Drywall installation
- Demolition
- Safety regulations
- Report generation
- Teamwork
- Problem-solving
- Punctuality
- Reliability
- Hand and power tool operation
Timeline
Tradesman
Johnson Controls Inc.
06.2022 - Current
Technician
Sears Appliance Repair
04.1994 - 06.2022
High School Diploma -
Bensalem High School