Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Michael Caraballo

Pittsburgh,PA

Summary

Experienced sales development leader with a proven track record in driving revenue growth through strategic lead generation and process optimization. Expertise in team mentorship and cross-functional collaboration to enhance operational efficiency. Adept at implementing innovative sales strategies to expand market reach.

Overview

11
11
years of professional experience

Work History

Founder

The Neighborhood LLC
Youngstown, Ohio
05.2018 - Current
  • Organization & planning of an annual summer Arts, Music, and Commerce Festival in its 9th year.
  • Analyzed market trends in order to identify new opportunities for growth.
  • Maintained accurate records of expenses related to event production costs.
  • Developed detailed timelines and budgets for individual projects.

Senior Sales Development Lead

RoadRunner Recycling
Pittsburgh, Pennsylvania
05.2021 - 07.2025
  • Collaborated with cross-functional teams to streamline operational processes.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Developed targeted lead generation strategies to increase sales pipeline and drive revenue growth.
  • Facilitated regular meetings to discuss project progress and challenges.

Front Desk & Room Supervisor

Springhill Suites By Marriott
Pittsburgh, Pennsylvania
08.2015 - 03.2020
  • Supervised daily operations of guest services and room assignments.
  • Coordinated housekeeping schedules to ensure timely room readiness.
  • Trained and mentored staff on service standards and hotel policies.
  • Managed inventory of cleaning supplies and room amenities efficiently.
  • Conducted regular inspections of guest rooms for cleanliness and maintenance.
  • Collaborated with front desk team to streamline check-in processes.
  • Implemented training programs to enhance team performance and efficiency.

Education

Associate of Science - Hospitality Management

Bradford School
Pittsburgh, PA
12-2015

Some College (No Degree) - Business Management

Point Park University
Pittsburgh, PA

Skills

  • Team leadership
  • Process optimization
  • Customer engagement
  • Sales strategy development
  • Quality assurance
  • Workload prioritization

Timeline

Senior Sales Development Lead

RoadRunner Recycling
05.2021 - 07.2025

Founder

The Neighborhood LLC
05.2018 - Current

Front Desk & Room Supervisor

Springhill Suites By Marriott
08.2015 - 03.2020

Associate of Science - Hospitality Management

Bradford School

Some College (No Degree) - Business Management

Point Park University
Michael Caraballo