Michael Cardona
Rogeres,AR
Summary
Thoughtful professional building customer rapport and providing services as requested. Deliberate attendant responding to questions and fulfilling needs according to job scope. Enthusiastic team member providing support for other departments as needed. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Apprentice Electrician
Advanced Energy
Siloam Springs, AR
04.2024 - Current
- Adhered to company policies regarding the use of personal protective equipment.
- Assisted in troubleshooting problems with various types of control systems.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Read blueprints or technical diagrams to determine the layout of a system.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
- Performed troubleshooting and diagnosis on malfunctioning systems or components.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
Team Leader - Service Delivery
Walmart
Springdale, AR
07.2022 - 04.2024
- Reviewed existing processes and procedures related to service delivery operations and proposed changes where necessary.
- Performed root cause analysis on any problems encountered during service delivery activities.
- Coordinated training sessions for new hires as well as ongoing development opportunities for current employees.
- Ensured compliance with company policies and regulations related to service delivery operations.
- Coordinated team resources to achieve project goals.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Customer Fulfillment Associate
Walmart
Rogers, AR
07.2021 - 07.2022
- Prepared orders by processing requests, pulled materials from sales floor, packed totes and prepared for pickup.
- Entered package information into company's computer system.
- Kept work areas neat, clean and free from debris.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved orders and organized bins to open up floor space and enable associate to move freely through backroom.
CAP 2 Associate
Walmart
Rogers, AR
06.2020 - 02.2021
- Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
- Moved excess materials to proper storage location.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency.
- Monitored and adhered to company safety regulations and policies.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
Education
High School Diploma -
Rogers High School
05.2020
Skills
- Order Picking and Processing
- Route Logs
- Organization and Categorization
- Customer Order Fulfillment
- Stockroom Maintenance
- Product Sales and Promotion
- Human Relations Skills
- Customer Satisfaction
- Wiring Installations
- Electrical diagnostics
- Standard power tool knowledge
- Wiring Layouts
- Commercial construction experience
- Circuit Testing
- Quality Control
- Schedule Management
- Invoice Verification
- Team Supervision
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Apprentice Electrician
Advanced Energy
04.2024 - Current
Team Leader - Service Delivery
Walmart
07.2022 - 04.2024
Customer Fulfillment Associate
Walmart
07.2021 - 07.2022
CAP 2 Associate
Walmart
06.2020 - 02.2021
High School Diploma -
Rogers High School
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