MICHAEL CARLOCK
Belton,TX
Summary
Supported transportation and logistics operations within military settings.,
Focused on enhancing operational processes and fostering continuous improvement.,
Committed to achieving full potential and producing outstanding results.,
Exhibited strong work ethic with emphasis on task accuracy and efficiency.,
Assisted in quality control as an engineering technician.,
Applied analytical skills to gather data and conduct product testing effectively.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Engineering Technician I
Terracon Consultants Inc.
Waco, TX
05.2025 - Current
- Performed material testing and analysis to ensure quality control in engineering projects.
- Provided mentorship to junior technicians, focusing on the application of best practices and technical procedures in real-world scenarios.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Performed work according to project schedules and high quality standards.
- Operated specialized equipment for soil, air, and water sampling and analysis.
88M Motor Transporter Operator
U.S. Army
Fort Hood, TX
05.2019 - 05.2025
- I operate a wide verity of heavy equipment vehicles 3 to 22 ton along with trailers for theses vehicles
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
Delivery Driver/Cook
Domino's
02.2019 - 05.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Conducted thorough checks of delivery items against order forms to guarantee compliance and accuracy.
- Expedited deliveries to meet customer deadlines and requirements.
Sales Associate
Marshalls Retail Store
Fort Dodge, IA
11.2018 - 01.2019
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Facilitated accurate cash transactions to uphold financial integrity and adherence to established cash handling protocols.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced customer satisfaction by delivering exceptional service and promptly addressing concerns.
- Engaged with team members to drive store performance improvements by exchanging best practices and delivering targeted support.
Education
High School - Genial Studies
Manson Northwest Webster Junior/Senior High School
Manson, Iowa02.2018
Skills
Transportation
Fuel efficiency maximization
First aid training
Time management
Learn quickly
Adaptable
Problem resolution
Defensive driving techniques
Verbal communication
Organization
Customer Service
Certification
- Licensed Class A CDL - Exp: 2032-12-24
- Secret security clearance
Languages
English
Native or Bilingual
Military Education
- Safe Transportation of Hazardous Material
- Combat Lifesaver Course
- Army Basic Training
Timeline
Engineering Technician I
Terracon Consultants Inc.
05.2025 - Current
88M Motor Transporter Operator
U.S. Army
05.2019 - 05.2025
Delivery Driver/Cook
Domino's
02.2019 - 05.2019
Sales Associate
Marshalls Retail Store
11.2018 - 01.2019
High School - Genial Studies
Manson Northwest Webster Junior/Senior High School