Michael Carrillo

• Worked collaboratively with other team members to achieve departmental goals.
• Built displays for special promotions, sales events and seasonal items as directed by supervisor.
• Organized shelves, racks and bins to ensure product availability.
• Restocked shelves according to plan-o-grams set up by management team.
• Maintained an orderly appearance at all times throughout the store.
• Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
• Received and stocked merchandise in a timely manner.
• Checked shelves in department to determine replenishment needs.
• Prepared products by adding tags and readying pallets for restocking.

• Adhered to all company policies and procedures while on duty.

• Clean

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Resolved customer complaints professionally in accordance with company policy.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Ensured compliance with all safety regulations within the store environment.
• Performed other duties as assigned by management.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Conducted price checks for special orders or discounts as requested by customers.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Followed company security procedures for handling large sums of money.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Issued receipts, refunds, credits or change due to customers.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.