Michael Carroll
Fuquay Varina,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Team Leader
US Postal Inspection Service
Raleigh, NC
08.2011 - 06.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Reviewed completed work to verify consistency, quality and conformance.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
US Postal Inspector
US Postal Inspection Service
Raleigh, NC
08.2002 - 08.2011
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Investigated felony-level federal crimes in support of district attorney prosecution cases.
- Testified in court cases to back up case evidence and detail timelines.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Testified under oath in administrative hearings and criminal court cases.
Deputy US Marshal
US Marshals Service
New York, NY
06.1996 - 08.2002
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Managed surveillance of individuals, specific properties and events.
- Testified in court cases to back up case evidence and detail timelines.
- Executive Protection.
- Prisoner processing, trnasportation and handling.
Server
Red Lobster
Deptford, NJ
09.1991 - 05.1995
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Bachelor of Arts - Sociology And Criminal Justice
Rutgers, The State University of New Jersey
Camden, NY05.1995
Skills
27 years of experience as a Criminal Investigator including 12 years as a supervisor
Trained in Executive Protection
Trained as a Public Information Officer
Instructor in Firearms, Defensive Tactics and Officer Survival Techniques
Coordinator for the Leadership Employee Development Program
Extensive experience in writing reports as well as reviewing reports for content accuracy and grammer
Extensive experience in preparing for and testifying in court proceedings
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Team Leader
US Postal Inspection Service
08.2011 - 06.2023
US Postal Inspector
US Postal Inspection Service
08.2002 - 08.2011
Deputy US Marshal
US Marshals Service
06.1996 - 08.2002
Server
Red Lobster
09.1991 - 05.1995
Bachelor of Arts - Sociology And Criminal Justice
Rutgers, The State University of New Jersey