Michael E Casarez
Summary
Outgoing Quality Assurance Manager with 18 years of managerial experience in the conversion of paper products. Committed to high standards of product inspections and customer service with extensive knowledge of paper use and performance expectation. Adept at collaborative with various departments for comprehensive quality control.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Quality Control Manager
Domtar Paper
06.2008 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Production Supervisor
Domtar Paper Co LLC
06.2006 - 06.2008
- Resolved issues quickly to maintain productivity goals.
- Managed team of 15 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Evaluated existing production processes and identified areas for improvement.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
Press Operator
Domtar Paper Co LLC
01.1994 - 06.2006
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Promptly removed completed loads from press.
- Operated diverse printing presses to produce high-quality printed material within tight deadlines
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
Education
Bachelor of Administrative Studies - Business Administration And Management
University South Carolina Aiken
Aiken, SC05.2025
Associate of Arts - General Studies
York Technical College
Rock Hill, SC05.2023
Skills
- Communication
- Interpersonal Leadership
- Personal Management
- Operational Improvements
- Product Development
- Performance Monitoring
- Customer Service
- Attention to Detail
- Statistical Analysis
- Specification Development
Accomplishments
- Safety training weekly, monthly, and yearly in regards to OSHA Standards
- Interactive Management Training 2004, 2006, 2010
- Interactive Management Refresher Training 2014, 2015, 2017, 2018
- Have been trained in and currently certified in first aid and CPR.
Certification
- Leadership Essentials Training - 2022
Timeline
Quality Control Manager
Domtar Paper
06.2008 - Current
Production Supervisor
Domtar Paper Co LLC
06.2006 - 06.2008
Press Operator
Domtar Paper Co LLC
01.1994 - 06.2006
Bachelor of Administrative Studies - Business Administration And Management
University South Carolina Aiken
Associate of Arts - General Studies
York Technical College
- Leadership Essentials Training - 2022
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