Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Casillas

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Preparation Worker

Roots Salad Kitchen
San Antonio, TX
04.2023 - 04.2024
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
  • Labeled containers with identifying information like date prepared and expiration dates.

Lead Barback

Be Kind and Rewind
San Antonio, TX
01.2022 - 04.2023
  • Provided guidance to junior staff members on proper procedures for handling customer requests.
  • Resolved conflicts between customers or staff members when necessary.
  • Verified ID's when serving alcohol according to state laws.
  • Maintained cleanliness throughout the bar area by wiping down surfaces often.

Steward

IHG Hotels & Resorts
San Antonio, TX
02.2020 - 01.2022
  • Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
  • Replenished stations throughout restaurant and restocked cupboards, serving areas, and salad bars to meet employee and customer demands.
  • Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.

Jewelry Sales Associate

Penaloza & Sons
San Antonio, TX
01.2016 - 02.2020
  • Demonstrated product knowledge to answer customer questions and inquiries.
  • Assisted in the design of custom jewelry pieces for customers.
  • Performed daily opening and closing procedures such as counting cash drawers and setting alarms.

Store Associate

Shell Gas Station
San Antonio, TX
04.2018 - 08.2019
  • Provided cash register operations and handled customer payments.
  • Ensured the cleanliness and tidiness of the store.
  • Assisted with loading and unloading deliveries from vendors.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.

Detail Specialist

Lubys Inc
San Antonio, TX
01.2017 - 04.2018
  • Verified orders with customers before delivering them.
  • Kept track of daily specials and communicated changes with waitstaff promptly.
  • Collaborated with chefs on menu plans and special requests from customers.

Education

GED -

Thomas Jefferson High School
San Antonio, TX
05-2010

Skills

  • Positive and professional
  • Customer Relationship Management (CRM)
  • Multi-Task Management
  • Inventory Management
  • Quality Control
  • Safety Protocols
  • Detailed Oriented
  • Administrative Support

Certification

  • TABC Certified - Valid until 02/2026
  • Food Handlers - Valid until 01/2025

References

References available upon request.

Timeline

Food Preparation Worker

Roots Salad Kitchen
04.2023 - 04.2024

Lead Barback

Be Kind and Rewind
01.2022 - 04.2023

Steward

IHG Hotels & Resorts
02.2020 - 01.2022

Store Associate

Shell Gas Station
04.2018 - 08.2019

Detail Specialist

Lubys Inc
01.2017 - 04.2018

Jewelry Sales Associate

Penaloza & Sons
01.2016 - 02.2020

GED -

Thomas Jefferson High School

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Michael Casillas