Michael Casino
Brewster,NY
Summary
Highly motivated and detail-centric Communications graduate seeking a position in the academic advisement and processing field. Possesses strong interpersonal communication skills, proficiency in Microsoft Office software, and an eagerness to apply analytical and problem-solving skills to support student success and institutional efficiency.
Overview
9
9
years of professional experience
Work History
Warehouse Associate & Machine Operator
Agriventures Agway
Danbury, CT
01.2023 - Current
- Managed 30+ daily customer inquiries, providing expert product information for a catalog of 200+ items.
- Successfully met strict daily operational deadlines in a fast-paced environment.
- Proficiently operated heavy machinery while maintaining high safety and efficiency standards.
Kitchen Manager & Expediter
Holy Smoke Restaurant
Mahopac, NY
01.2017 - 01.2023
- Coordinated and led a 5-person kitchen team to ensure seamless service during peak hours.
- Resolved 50+ customer inquiries and special requests daily, maintaining a high standard of service and satisfaction.
- Balanced multiple roles including Garde Manger and Waiter, demonstrating adaptability and strong multitasking skills.
Education
Bachelor of Arts - Communications
Western Connecticut State University
Danbury, CT01.2025
Skills
- Microsoft Office Suite: Proficient in Excel, Outlook, Teams, Word, and PowerPoint
- Operations: Heavy machinery operation, inventory support, and deadline management
- Core Competencies
- Communication: Public Speaking, Clear Written & Verbal Communication, Interpersonal Skills
- Leadership: Team Coordination, Conflict Resolution, Rapport Building
- Problem Solving: Analytical Thinking, Customer Relations, Process Management
Timeline
Warehouse Associate & Machine Operator
Agriventures Agway
01.2023 - Current
Kitchen Manager & Expediter
Holy Smoke Restaurant
01.2017 - 01.2023
Bachelor of Arts - Communications
Western Connecticut State University