Michael Cassanelli
LONG BEACH,CA
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
12
12
years of professional experience
Work History
Barback, Busser, and Server
Harbor Bar And Grill
Long Beach, CA
05.2021 - 01.2024
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Lead Processor
Gt's Living Foods
Vernon, CA
12.2017 - 01.2021
- Streamlined processing procedures by implementing efficient software tools and organizational systems.
- Reduced errors in processed documents through meticulous proofreading and attention to detail.
- Expedited project completion by prioritizing tasks according to deadlines and workload.
- Enhanced team productivity by providing training, guidance, and support to junior processors.
Server, Busser and Barback
Hotel Amarano
Burbank, CA
01.2012 - 03.2017
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Business Administration
06.1999
Skills
- Performance Improvement
- Risk Assessment
- Task Prioritization
- Workflow Optimization
- Daily Specials Memorization
- Account Management
- Problem-solving abilities
- Customer Engagement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteTimeline
Barback, Busser, and Server - Harbor Bar And Grill
05.2021 - 01.2024
Lead Processor - Gt's Living Foods
12.2017 - 01.2021
Server, Busser and Barback - Hotel Amarano
01.2012 - 03.2017
County College of Morris - Associate of Arts, Business Administration
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