Michael Cassano
Granite Subaru
Hudson,NH
1
Certification
17
years of professional experience
Skilled automotive technician with broad experience in diagnostics, maintenance, and factory-spec repairs. Strong troubleshooting, mechanical knowledge, and customer service support accurate repairs and reliable vehicle performance. Trusted to document findings clearly, verify quality through final inspections, and keep service teams informed.
Work History
Subaru Technician
5 Years 2 Months- Diagnosed vehicle issues using scan tools, manufacturer service information, and test procedures.
- Performed routine maintenance, inspections, and repairs to support safe, reliable vehicle operation.
- Repaired brake, suspension, steering, and drivetrain systems according to factory specifications.
- Tracked down electrical faults, wiring concerns, and intermittent drivability issues.
- Documented completed work accurately and communicated findings to service advisors.
- Calibrated components and verified repair quality through road tests and final inspections.
- Mentored junior technicians on diagnostic methods, safety practices, and repair processes.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Lincoln Technician
10 Months- Inspected customer vehicles for safety concerns, wear conditions, and needed maintenance.
- Performed brake, suspension, and powertrain repairs with consistent attention to factory specifications.
- Communicated repair findings clearly to service advisors and documented completed work accurately.
- Completed warranty repairs following Lincoln procedures and quality requirements.
- Verified final vehicle performance through road tests, system checks, and post-repair inspections.
Subaru Technician
2 Years 4 Months- Performed brake, suspension, engine, and electrical repairs with consistent attention to detail.
- Diagnosed vehicle issues using scan tools, manufacturer manuals, and inspection findings.
- Inspected vehicles for safety, performance, and warranty compliance before customer delivery.
- Collaborated with service advisors to clarify repair needs and communicate technical findings.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
Nissan Techinican
3 Years 7 Months- Performed routine maintenance, inspections, and repairs to factory specifications.
- Repaired brake, suspension, steering, and electrical systems with precision.
- Diagnosed vehicle concerns using scan tools and manufacturer service information.
- Documented work orders accurately and communicated findings to service advisors.
- Maintained clean, organized work area and followed dealership safety procedures.
- Supported service team by prioritizing repairs and reducing workflow delays.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Army
4 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma
Diploma in Automotive Technology - Automotive
Skills
Installation and repair
Maintenance and repairs
Stress management
Multitasking
Diagnostic Equipment
Mechanical Knowledge
Attention to detail
Multitasking and organization
Preventive maintenance
Written/Verbal communication
Customer service
Certification
- ASE - Certified Service Technician
- factory Certified for subaru including hybrid and EV vehicles
Timeline
Subaru Technician
Granite Subaru
08.2021 - CurrentRead More
Lincoln Technician
Gervais Lincoln
10.2020 - 08.2021Read More
Subaru Technician
Romano Subaru
06.2018 - 10.2020Read More
Nissan Techinican
Maguire Nissan
11.2016 - 06.2020Read More
Army
Army
06.2009 - 08.2013Read More
Cicero-North Syracuse High School
High School Diploma
Read More
Universal Technical Institute
Diploma in Automotive Technology from Automotive
Read More