Michael Castro
Sunnyside,WA
Overview
4
4
years of professional experience
Work History
Motel Front Desk Clerk
Silverstone Lite
08.2024 - 12.2025
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service to enhance guest satisfaction.
- Handled reservations using property management software effectively.
- Assisted in maintaining accurate room inventory and availability records.
- Resolved guest complaints promptly, ensuring a positive experience.
- Coordinated housekeeping requests to maintain high cleanliness standards.
Overnight Remodel Associate
Walmart
07.2023 - 11.2023
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Completed tear-down of existing structures to prepare for new construction.
Student Store Worker
Sunnyside High School
03.2022 - 06.2022
- Worked in team environment to maintain high levels of productivity.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Took and followed detailed directions from others.
- Maintaining a clean work environment for myself and others.
Education
Associate of Arts -
Yakima Valley Community College
Grandview, WAHigh School Diploma -
Sunnyside High School
Sunnyside, WA06.2022
Skills
- Attention to Detail
- Correct Labeling
- Payment Processing
- Facility Remodeling
- Pallet Jacks
- Shelf Restocking
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Administrative skills
- File organization
- Customer service
Timeline
Motel Front Desk Clerk
Silverstone Lite
08.2024 - 12.2025
Overnight Remodel Associate
Walmart
07.2023 - 11.2023
Student Store Worker
Sunnyside High School
03.2022 - 06.2022
Associate of Arts -
Yakima Valley Community College
High School Diploma -
Sunnyside High School