Michael Cavallaro
Wake Forest,NC
Summary
A dynamic Senior Account Manager at Night Owl National Contractors, I excelled in fostering robust client relationships and spearheading cross-departmental collaboration. My expertise in business development and exceptional negotiation skills led to significant improvements in product delivery and sales forecasting accuracy. I also played a key role in mentoring junior staff, enhancing their professional capabilities.
Overview
11
11
years of professional experience
Work History
Senior Account Manager
Night Owl National Contractors
07.2013 - 11.2024
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
Education
AutoCad-Civil
Ogeechee Technical College
Statesboro, GASkills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
- Customer relations
- Territory management
- Goals and performance
- Operations
- Scheduling
- Order management
- Vendor management
Timeline
Senior Account Manager
Night Owl National Contractors
07.2013 - 11.2024
AutoCad-Civil
Ogeechee Technical College
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