Michael cavallo
Enterprise, NV 89123
Summary
Proactive HVAC Technician with over six years of comprehensive experience in HVAC system diagnostics and maintenance. Known for exceptional team collaboration and problem-solving skills, consistently improving service delivery and client satisfaction.
Overview
16
16
years of professional experience
Work History
HVAC Technician
EXPRESS HOME SERVICES
Las Vegas, NV
06.2024 - 01.2026
- Diagnosed HVAC system issues using advanced troubleshooting techniques.
- Installed and repaired heating, ventilation, and air conditioning systems efficiently.
- Conducted regular maintenance checks to ensure optimal system performance.
- Assisted in training new technicians on safety protocols and equipment handling.
- Collaborated with team members to streamline service delivery processes.
- Utilized diagnostic tools to evaluate system efficiency and identify repairs.
- Provided exceptional customer service by addressing client concerns promptly.
- Maintained accurate records of service performed and parts used for inventory management.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
HVAC Technician
FIRE N ICE HEATING AND COOLING
Las Vegas, NV
12.2019 - 06.2024
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
Owner/Operator
C & C Heating & Air
Nashville, TN
08.2010 - 09.2019
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw scheduling and dispatching of technicians for timely project completion.
- Implemented quality control measures to enhance service standards and reduce errors.
- Trained and mentored staff on best practices in HVAC installation and repair techniques.
- Analyzed operational workflows to identify areas for improvement and efficiency gains.
- Established strong vendor relationships to secure competitive pricing on equipment and supplies.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
HVAC Technician
Rolands Hvac
Nashville, TN
11.2009 - 09.2010
- Repaired and replaced motors, bearings and belts.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
Education
GED -
Middle Tennessee State University
Murfreesboro, TN11-2009
HVAC UNIVERSAL LICENSE - HVAC TECH. TRAINING
Tennessee Technological University
Cookeville, TN11-2009
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Package and split systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Cooling systems maintenance
- Equipment installation
- Soldering
- Valid [state] driver's license
- Gas furnaces
- EPA regulations
- Dedicated team player
- Recovering and recycling
- Troubleshooting expertise
- Diagnostic techniques
- Blueprint reading
- Indoor air quality
- Single compressor systems
- Welding techniques
- Control systems
- Warranty service
- Variable speed drives
- Issue troubleshooting
- System upgrades
- Maintenance scheduling
- Equipment maintenance
- Gas piping knowledge
- Indoor climate control
- Excellent problem solver
- Controls calibration
- Small business HVAC repair
Timeline
HVAC Technician
EXPRESS HOME SERVICES
06.2024 - 01.2026
HVAC Technician
FIRE N ICE HEATING AND COOLING
12.2019 - 06.2024
Owner/Operator
C & C Heating & Air
08.2010 - 09.2019
HVAC Technician
Rolands Hvac
11.2009 - 09.2010
GED -
Middle Tennessee State University
HVAC UNIVERSAL LICENSE - HVAC TECH. TRAINING
Tennessee Technological University