Michael C. Batts
Hubert,NC
Summary
- Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
- Exceptional capacity to prioritize and multi-task: manage competing individual priorities while successfully assisting the team in achieving its goals.
- Extensive and broad knowledge of various disease processes, treatments, medications and support measures
- Seasoned in predicting and coordinating patient needs when transitioning from an inpatient setting to the home environment.
- Outstanding interpersonal and communication skills with the multidisciplinary team physicians of varying specialties; superior accuracy in patient assessments with detail-oriented and thorough documentation
- Proficient in motivational interviewing with simultaneous documentation
Overview
28
28
years of professional experience
1
1
Certification
Work History
Wound Care Coordinator
Carolina Rivers Nursing And Rehabilitation Center
07.2023 - Current
- Identified nutritional deficiencies and coordinated with personnel to solve nutrition problems.
- Collaborated with physicians to develop individualized treatment plans, addressing patients'' unique needs.
- Monitored patient progress closely with timely follow-ups, adjusting treatment plans as needed for successful healing outcomes.
- Identified patients requiring debridement procedures and alerted attending physician.
- Conducted regular audits of wound care practices, identifying areas for improvement and implementing necessary changes.
- Streamlined documentation processes to improve efficiency and maintain accurate patient records.
- Developed comprehensive policies and procedures related to wound care services in accordance with regulatory requirements.
- Coordinated multidisciplinary meetings to discuss complex wound cases, leading to more effective treatment strategies.
- Developed treatment plans according to current wound care protocols.
- Enhanced interdisciplinary team communication for better wound care coordination and management.
- Served as a liaison between patients, families, and healthcare providers, ensuring clear communication regarding treatment plans and progress updates.
- Attended wound care education programs to gain knowledge on most recent techniques and procedures available.
- Demonstrated dressing techniques to educate and orient in-services nurses.
- Improved patient outcomes by developing and implementing comprehensive wound care plans.
- Assessed patients'' wound status and provided evidence-based treatments accordingly, ensuring optimal healing.
- Reduced the occurrence of hospital-acquired pressure injuries through proactive risk assessments and preventative measures.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Demonstrated exceptional leadership skills while managing a team focused on delivering high-quality patient-centered care.
Clinic Nurse: Internal Medicine
Camp Lejeune
07.2021 - 06.2023
- Responsible for directing, planning and coordination of care of patients falling under the care of the Internal Medicine Providers
- Facilitates access to care at the clinic to ensure continuous high quality patient care
- Responsible for clinical access, flow and discharge
- Assessing not only chief complaints but also identifying underlying conditions or causes of disease processes, educating patients of disease processes and prevention measures
- Assuring that HEDIS measures are addressed and up to date
- Responsible for management of clinic referrals, determining appropriateness and assigning specific providers
- Performing an array of clinical procedures such as medication administration, wound dressings, arrangement for in-facility procedures
- Performing telephonic triage to determine if pt is clinic appropriate or needs emergent stabilizing care
- Provided education about medical procedures to non-licensed s
- Keenly aware of HIPPA rules and regulations, protection of the PMI and PHI
- Educated patients, families and caregivers about conditions and treatments.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Assisted physicians during examinations and procedures, providing expert clinical support as needed.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and industry trends.
- Increased patient satisfaction with compassionate care and effective communication.
RN Emergency Department level III
Onslow Memorial Hospital
03.2019 - 07.2021
- Functions of Senior Staff Nurse and Mentor in JHACO Certified Stroke Center and Chest Pain Center, primarily for Adult and Pediatric Emergency
- Functions in various roles, including, but not limited to Charge Nurse, Trauma RN and beside care provider
- Utilize the nursing process to facilitate immediate stabilization and emergent patient care in a high acuity emergency department (Adult and Pediatric)
- Collaborates with physicians and communicates with other hospital departments to expedite the patient admission process
- Collaborate with Department Manager and Clinical Supervisors to develop staffing schedules and daily assignments
- Professional certifications required included: ACLS, PALS, and BLS
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
Telephonic Occupational Health Nurse II
WorkCare
06.2016 - 03.2019
- Responsible for directing, planning and coordinating, implementing, evaluating the plan of care and providing telephonic follow-up to on the job injured employees
- Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.
- Communicate with employees, employers, physicians, fellow peers and disciplines to manage the injury of the employees with the goal of keeping the employee on the job and performing their work functions within the scope of their ability
- Continually reassess not only the physical injury, but the economic, psychosocial and emotional status of the employee and intervene if appropriate
- Act as discharge planner to the injured employees, continue to encourage self-care measures and make suggestions if so warranted
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
Congestive Heart Failure Transitions Coach
Onslow Memorial Hospital
09.2014 - 06.2016
- Facilitate and coordinate the transition from hospitalization to home, through utilization of the Dr. Eric Coleman model and by ensuring patients have access to discharge medications, outpatient ancillary services and follow-up discharge appointments
- Meet patient needs through coaching, education, medication reconciliation, motivating individuals to change and by providing access to community resources with end-goal of decreasing hospital readmissions
- Target patient populations in Onslow County, and surrounding communities, with diagnoses of Congestive Heart Failure, Pneumonia, Myocardial Infarction and Chronic Pulmonary Obstructive Disease
- Round on all CHF, Pneumonia, COPD and MI new admissions and introduce them to the Core Transitions Interventions Program
- Meet with patients in their home, within 3 days, after discharge to assess home environment and needs
- Weekly telephonic follow-up with active program participants
- Participating on various hospital committees that focus on decreasing hospital readmissions
- Reduced hospital readmission rates for heart patients through proactive follow-up care and patient education.
RN Case Manager
Gentiva Health Services, Inc.
04.2012 - 09.2014
- Responsible for directing, planning and coordinating, implementing, evaluating the plan of care and providing follow-up skilled nursing visits for home health patients maintaining an average of census of 15 to 20 patients
- Administer on-going care and case management for each patient
- Confer with physician in developing the initial plan of treatment, based on physician's orders and initial patient assessment
- Provide hands-on care, management and evaluation of the care plan and teaching of the patient in accordance with physician orders
- Coordinate appropriate care, encompassing various ancillary staff
- Report patient care/condition/progress to patient's physician and Clinical Manager on a continuous basis
- Implement patient care plan in conjunction with patient and family to assist them in achieving optimal resolution of needs
- Coordinate/oversee/supervise the work of Home Health Aides, Certified Home Health Aides and Personal Care Workers and provide written personal care instructions/care plan that reflect current plan of care
- Monitor the appropriate completion of documentation by home health aides/personal care workers as part of the supervisory/leadership responsibility
- Prepare appropriate medical documentation on all patients, including any case conferences, patient contacts, medication order changes, re-certifications, progress updates, and care plan changes
- Prepare visit/shift reports, updates/summarizes patient records, and confers with other health care disciplines in providing optimum patient care
RN Nurse Case Manager
Community Home Care and Hospice
04.2010 - 03.2012
- Performs the initial and on-going assessment to develop the hospice plan of care to include medication administration, dressing changes, oxygen administration, hospice philosophy and care of the terminally ill patient
- Responsible for education of patients and family regarding hospice process and needs of hospice patient
- Provides ongoing evaluation of the hospice plan of care
- Works closely with other members of the Interdisciplinary Group to provide all-inclusive physical, psychosocial, educational, emotional and spiritual services including bereavement support to the patient and family
- Maintains primary control and professional management of each patient and acts as primary liaison between physician, patient/family and hospice team, so as to be fully aware and abreast of all clinical issues, staffing and scheduling concerns
- Maintains an accurate and updated medical record, including all Interdisciplinary notes, Plans of Care, initial and on-going assessments and any other information pertinent to the care of the patient
- Performs on-going review and follow up on assigned patient clinical records to assure quality services are provided, standards of practice are followed and compliance with policies, procedures and regulatory requirements is met and maintained
- Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process
Adult Emergency Services Supervisor
WakeMed Health and Hospitals
03.2003 - 04.2010
- Supervised the daily flow of a JACHO Level I Trama Center, Certified Stroke Center and Chest Pain Center.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Functions in various roles, including, but not limited to Night Supervisor, Charge Nurse, Trauma RN and bedside care provider
- Utilize the nursing process to facilitate immediate stabilization and emergent patient care in a high acuity emergency department
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Collaborates with physicians and communicates with other hospital departments to expedite the patient admission process
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
- Collaborate with Department Manager and Clinical Supervisors to develop staffing schedules and daily assignments
- Professional certifications included: ACLS, PALS, TNCC and BLS
Staff Nurse II, Emergency Department
Durham Regional Medical Center
06.2001 - 03.2003
- Functions as Charge Nurse and bedside care provider in Emergency Department for 369-bed hospital
- Utilize the nursing process to facilitate immediate stabilization and emergent patient care in a high acuity emergency department
- Collaborates with physicians and communicates with other hospital departments to expedite the patient admission process
- Professional certifications included: ACLS, PALS, TNCC and BLS
Nurse Case Manager
Durham Regional Home Health Care Agency
07.1998 - 06.2001
- Assist in the development of patient care programs, policies and procedures that describe how patients' needs for nursing care, treatment and services are assessed, evaluated and met
- Implement the plans for providing nursing care, treatment and services, including the types and numbers of nursing personnel necessary to provide nursing care
- Implement an effective, ongoing program to measure, assess and improve nursing care, treatment and service delivered to patients
- Supervise and coordinate nursing personnel and delivery of nursing care on a 24-hour basis for assigned area
- Coordinate administration and clinical activities, both inter- and intra-departmentally, so that optimum patient care is provided, staffing is maintained, and costs contained
- Serve as CNO in his/her absence
Cardiac Step Down Staff Nurse III
Duke University Medical Center
07.1997 - 06.2000
- Provide nursing care to post-surgical and acute cardiac patients
- Utilize the nursing process to initiate, implement and provide ongoing evaluation of patient care plans for patients from admission to discharge
- Worked with clinical mentors to progress from Advanced Beginner RN to Proficient RN, according to Patricia Benner's model
- Served as Charge Nurse to provide supervision to staff nurses providing patient care to post-surgical and acute cardiac patients
- Develop and implement staffing assignments, while serving as a mentor and professional resource for peers
Education
Bachelor of Science - Nursing
North Carolina Central University
05.1997
Skills
- Professional nursing
- Prioritization
- Multi-tasking
- Knowledge of disease processes
- Knowledge of treatments
- Knowledge of medications
- Patient needs coordination
- Interpersonal skills
- Communication skills
- Patient assessments
- Documentation
- Policy compliance
- Patient education
- Clinical judgment
- Case management
Certification
- Basic Life Support (BLS), Current
- Registered Nurse, North Carolina, 153020, 01/31/24
Expertise And Achievements
- Highly skilled Professional nurse with 29 years of experience performing accurate and careful work in the healthcare Industry.
- Exceptional capacity to prioritize and multi-task: manage competing individual priorities while successfully assisting the team in achieving its goals.
- Extensive and broad knowledge of various disease processes, treatments, medications and support measures.
- Seasoned in predicting and coordinating patient needs when transitioning from an inpatient setting to the home environment.
- Outstanding interpersonal and communication skills with the multidisciplinary team physicians of varying specialties; superior accuracy in patient assessments with detail-oriented and thorough documentation.
- Proficient in motivational interviewing with simultaneous documentation.
- Proficient in Microsoft Office.
- Proficient in MHS Genesis, JLV, PCC and EPIC.
Military Service
United States Army, 01/01/88, 12/31/92, Honorable, Secret
Timeline
Wound Care Coordinator
Carolina Rivers Nursing And Rehabilitation Center
07.2023 - Current
Clinic Nurse: Internal Medicine
Camp Lejeune
07.2021 - 06.2023
RN Emergency Department level III
Onslow Memorial Hospital
03.2019 - 07.2021
Telephonic Occupational Health Nurse II
WorkCare
06.2016 - 03.2019
Congestive Heart Failure Transitions Coach
Onslow Memorial Hospital
09.2014 - 06.2016
RN Case Manager
Gentiva Health Services, Inc.
04.2012 - 09.2014
RN Nurse Case Manager
Community Home Care and Hospice
04.2010 - 03.2012
Adult Emergency Services Supervisor
WakeMed Health and Hospitals
03.2003 - 04.2010
Staff Nurse II, Emergency Department
Durham Regional Medical Center
06.2001 - 03.2003
Nurse Case Manager
Durham Regional Home Health Care Agency
07.1998 - 06.2001
Cardiac Step Down Staff Nurse III
Duke University Medical Center
07.1997 - 06.2000
Bachelor of Science - Nursing
North Carolina Central University
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