Michael Cervantes
East Wenatchee,WA
Summary
To obtain DC I&A Tech Manager position at Microsoft, Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
Work History
Warehouse Operation Supervisor
Lineage Logistics
04.2010 - Current
- Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Developed strong relationships with suppliers, negotiating favorable contracts for timely deliveries.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Monitored inventory levels closely, making proactive adjustments to prevent stockouts or overstock situations.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.
- Implemented employee cross-training programs which improved versatility and adaptability among team members.
- Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problemsolving.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
High School Diploma -
Quincy High School
Quincy, WA06.2010
Skills
Warehouse Safety
Lean principles
Team Building and Leadership
Continuous Improvement
Logistics Management
Inventory Management
Timeline
Warehouse Operation Supervisor
Lineage Logistics
04.2010 - Current
High School Diploma -
Quincy High School