Michael Chamberlain
Gladstone,OR
Summary
I worked as a cashier and courtesy clerk for 2.5 years at Safeway building my customer service and overall people skills. I was called by all of my superiors one of the best employees at that store and strived for the best putting my all in to become a manager for the store. I ended up leaving that store to become a right hand to a private contractor under the table over the summer of 2023 and then became a security guard in august of 2023 where I still do my absolute best whenever possible. It has also further increased my customer service skills more than ever providing me with numerous transient situation scenarios I have been trained in as well as training and experience working in 4 different Class-A high raised including hotels and high-end business centers around Portland.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Securitas Security Services USA
08.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
Courtesy Clerk
Safeway
02.2021 - 06.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Gladstone High School
Gladstone, OR06.2023
Skills
- Report Writing
- Security Equipment Operation
- Customer Service
- Conflict Resolution
- Efficient under pressure
Certification
OSHA Certified through the state of Oregon until my renewal class in 2025
Timeline
Unarmed Security Officer
Securitas Security Services USA
08.2023 - Current
Courtesy Clerk
Safeway
02.2021 - 06.2023
Gladstone High School