Michael Chatelain
Keokuk,IA
Summary
Experienced food service and operations professional with a background in fry cook and assistant manager roles. Skilled in time management, communication, conflict resolution, and team leadership. Brings a steady, adaptable approach to daily priorities, customer requests, and smooth workflow.
Overview
8
8
years of professional experience
Work History
Fry Cook
The Hawkeye Restaurant
Keokuk, Iowa
12.2023 - Current
- Operated deep fryers safely, consistently meeting customer preferences for food items.
- Cooked food items for customers using deep fryers, maintaining high standards of safety and quality.
- Prepared fried menu items for Hawkeye Restaurant lunch and dinner service, ensuring timely delivery for customer satisfaction.
- Maintained consistent quality and accuracy when preparing identical dishes daily.
- Adhered to company policies regarding proper food storage, labeling and rotation of stock.
Assistant Manager
AE Distribution
Clive, Iowa
02.2019 - 07.2023
- Coordinated daily delivery schedules with delivery team and dispatch staff to ensure timely deliveries.
- Resolved delivery delays and redirected shipments during route changes to maintain service reliability.
- Communicated with customers regarding delivery timing and special instructions to enhance customer satisfaction.
- Verified shipment labels, manifests, and delivery paperwork for accuracy.
- Loaded and unloaded parcels for delivery operations and warehouse handoffs.
- Loaded newspapers, inserts, and routes for daily circulation runs.
Education
Associate of Science - Accounting Information Systems
Des Moines Area Community College
Ankeny, IA05-2008
Skills
- Deep frying
- Fried food preparation
- Food safety
- Stock rotation
- Equipment sanitation
- Time management
- Decision-making
- Conflict management
- Team management
- Verbal and written communication
- Relationship building
Timeline
Fry Cook
The Hawkeye Restaurant
12.2023 - Current
Assistant Manager
AE Distribution
02.2019 - 07.2023
Associate of Science - Accounting Information Systems
Des Moines Area Community College