Michael Chatman
Kansas City,MO
Summary
Detail-oriented professional with extensive experience in groundskeeping and restaurant management. Skilled in team collaboration, customer service, and safety compliance, enhancing operational efficiency. Committed to maintaining a safe and welcoming environment through effective communication and attention to detail.
Overview
10
10
years of professional experience
Work History
Groundskeeper
Velocity
Kansas City, Missouri
06.2024 - 03.2026
- Maintained landscaping by mowing lawns, trimming hedges, and planting flowers to enhance aesthetic appeal.
- Monitored grounds regularly for cleanliness and safety risks to promote a safe environment.
- Removed litter daily across grounds to ensure a clean and inviting environment.
- Operated maintenance equipment for yard care and debris removal.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Assisted with snow removal to keep access paths clear during winter months.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
- Watered plants, flowers, and turf to maintain healthy growth.
- Responded promptly to maintenance requests from facility management staff.
Manager
Pizza Hut
Kansas City, Missouri
09.2022 - 03.2024
- Managed daily operations and ensured smooth restaurant functionality.
- Trained staff on food preparation and customer service standards to enhance service quality.
- Delegated tasks to team members based on skillsets to optimize team performance.
- Monitored staff performance and addressed issues.
- Coached and mentored team members to enhance job performance and ensure service consistency.
- Oversaw inventory management and coordinated supply orders.
- Enforced health and safety regulations throughout the restaurant.
- Resolved customer complaints to maintain satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cook
Price Chopper
Kansas City, Missouri
02.2021 - 09.2022
- Prepared a variety of dishes in a fast-paced kitchen environment.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated kitchen equipment to maximize meal preparation efficiency and maintain service flow.
- Collaborated with team members to efficiently meet customer service demands during peak hours.
- Followed food safety guidelines to ensure product quality and safety.
- Modified recipes according to available ingredients and customer requests.
- Maintained cleanliness and organization of cooking areas and utensils.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Transported pans and trays of food to and from cooking areas to support kitchen operations. of food to and from work stations, stove, and refrigerator.
- Addressed and resolved customer complaints regarding food quality and service to enhance guest satisfaction.
Unarmed Security Guard
CSC
Kansas City, Missouri
08.2019 - 01.2021
- Monitored premises to ensure safety and security for staff and visitors.
- Responded promptly to alarms and incidents, following established protocols.
- Collaborated with law enforcement during investigations and incidents on site.
- Enforced facility rules and regulations to maintain a secure environment for all.
- Observed all entrances for any signs of criminal activity or trespassers.
- Identified and assessed disturbances, including theft, vandalism, accidents, medical emergencies, and fires, to maintain safety and security in the facility.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Assisted with crowd control at events by monitoring entrance and exit points, ensuring adherence to safety regulations.
care giver
Grandmother
Denver, Colorado
05.2016 - 06.2019
- Assisted with daily living activities including bathing, dressing, and grooming.
- Managed medication schedules to ensure timely administration and compliance.
- Provided companionship and emotional support to enhance overall well-being.
- Prepared nutritious meals tailored to dietary needs and preferences.
- Maintained a clean and safe living environment through regular housekeeping tasks.
- Coordinated transportation for medical appointments and social outings.
- Monitored health conditions and reported changes to family members promptly.
- Followed care plan and directions to administer medications.
Education
Some College (No Degree) - Business Administration
Lincoln University
Jefferson City, MOSkills
- Grounds maintenance
- Landscape maintenance
- Plant care
- Equipment operation
- Grounds safety inspection
- Snow removal
- Equipment operation
Timeline
Groundskeeper
Velocity
06.2024 - 03.2026
Manager
Pizza Hut
09.2022 - 03.2024
Cook
Price Chopper
02.2021 - 09.2022
Unarmed Security Guard
CSC
08.2019 - 01.2021
care giver
Grandmother
05.2016 - 06.2019
Some College (No Degree) - Business Administration
Lincoln University