Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Languages
Timeline
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Michael Chelius

Michael Chelius

Winter Haven

Summary

Experienced Personal Injury Protection Adjuster with nearly eight years at Geico, specializing in claims management and negotiation. Strong background in mentoring new team members and streamlining operations. Proven success in multitasking and delivering high-quality customer service in challenging situations.

Overview

11
11
years of professional experience

Work History

Personal Injury Protection Adjuster

Geico
Lakeland
06.2015 - 06.2025
  • Facilitated coverage determinations utilizing 10 years of claims expertise at Geico.
  • Prepared comprehensive summary reports detailing findings from fraud investigations.
  • Oversaw third-party bodily injury claims, conducting prompt investigations and negotiations.
  • Evaluated liability through police reports and medical documentation while performing recorded statements.
  • Addressed attorney time limit demands with timely responses across various claims.
  • Reviewed medical bills for accuracy and issued payments to providers and claimants.
  • Engaged in negotiations regarding reserve amounts based on thorough claims analysis.
  • Mentored new associates to enhance operational efficiency within performance monitoring team.

Health Insurance Advisor

Health Insurance Agent Results Company / WellCare
Winter Haven
09.2014 - 05.2015
  • Customized insurance programs addressing individual risk profiles for tailored coverage solutions.
  • Maintained up-to-date knowledge of the latest trends in the health insurance industry.
  • Set up client policies, calculated premiums, and established payment methods for streamlined onboarding.
  • Promoted policy sales through comprehensive feature explanations and competitor comparison.

Education

Some College (No Degree) - Medical Related

Polk State College
Winter Haven, FL

Skills

Negotiation and claims management

Multitasking abilities

Customer service excellence

Personal injury protection expertise

Phone and communication skills

Microsoft Word and Excel proficiency

Awards

Geico Accomplishments:, Employee of the Month February 2016 after less than 1 year, Chairman's club nominee in 2016, Lakeland Elite Award winner for PIP in 2022, Achieved a 5.0 rating for 2 years in a row based on a 1-5 rating system with 5 being a perfect rating., Have been rated above a 4.0 since 2016., Top performer for productivity 2 years in a row.

Accomplishments

  • Received associate of the month after only 8 months on the job
  • Nominated the Chairman's club for outstanding performance
  • Top performer of the year for 2024
  • Mid year award for Lakeland elite 2022

Languages

English
Full Professional

Timeline

Personal Injury Protection Adjuster

Geico
06.2015 - 06.2025

Health Insurance Advisor

Health Insurance Agent Results Company / WellCare
09.2014 - 05.2015

Some College (No Degree) - Medical Related

Polk State College

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