Michael Christian
Philadelphia,PA
Summary
Detail-oriented professional with strong kitchen equipment operation and customer relationship management skills. Committed to delivering high-quality service and fostering effective communication to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Prepared Foods Team Member
Whole Foods Market Inc
Philadelphia, Pennsylvania
08.2024 - Current
- Prepared food items following Whole Foods Market quality standards.
- Maintained cleanliness and organization of food preparation areas.
- Monitored food temperatures to ensure safety and freshness.
- Collaborated with team members to restock and display merchandise effectively.
- Operated kitchen equipment safely while preparing a variety of dishes.
- Adhered to health regulations during food handling and service processes.
- Engaged in daily inventory checks to support product availability for customers.
- Provided excellent customer service by addressing customers' inquiries promptly and professionally.
Customer service/Self Checkout Host
Whole Foods Market Inc
Philadelphia, Pennsylvania
01.2025 - 04.2025
- Assisted customers with self-checkout technology and transactions.
- Maintained cleanliness and organization of self-checkout area.
- Resolved customer inquiries regarding checkout processes and store policies.
- Collaborated with management to ensure a seamless checkout experience.
- Greeted customers and provided assistance with the self-checkout process.
- Provided troubleshooting support when technical issues arose during checkout transactions.
Team Lead/Barista Shift Supervisor
Saxbys Coffee
Philadelphia, Pennsylvania
04.2022 - 07.2024
- Led daily operations to ensure efficient coffee service and customer satisfaction.
- Trained new team members on service standards and operational procedures.
- Managed inventory levels to maintain product availability and minimize waste.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Implemented quality control measures for beverage preparation and presentation.
Education
Associate of Arts - English
Community College of Philadelphia
Philadelphia, PA05-2024
Skills
- Kitchen equipment operation
- Customer relationship management
- Effective communication
- Time management
- Food safety standards
Timeline
Customer service/Self Checkout Host
Whole Foods Market Inc
01.2025 - 04.2025
Prepared Foods Team Member
Whole Foods Market Inc
08.2024 - Current
Team Lead/Barista Shift Supervisor
Saxbys Coffee
04.2022 - 07.2024
Associate of Arts - English
Community College of Philadelphia
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